Founding Forward-Deployed Engineer

Join an early-stage industrial AI team as its first engineering hire after the founders. You will work directly with enterprise field teams to turn real-world technician workflows and undocumented knowledge into useful AI-powered tools for critical infrastructure.

• Work alongside field technicians to identify process and knowledge gaps then structure information for AI applications.
• Build practical integrations and retrieval-augmented generation pipelines connecting customer systems such as ServiceNow SAP Salesforce and learning management platforms.
• Create evaluations using real-world data and partner with engineering to improve AI models and features.
• Own customer deployments from late-stage demonstrations and onboarding through production rollout and ongoing success.
• Share field feedback with the product team and support adoption and change management in large organizations.

• One to five years of experience in forward-deployed solutions or implementation engineering with hands-on software development and customer-facing deployment work.
• Experience deploying software for enterprise industrial energy or defense customers and taking deployments into production with measurable outcomes.
• Hands-on experience building integrations or data pipelines across multiple systems using APIs webhooks ETL or enterprise platforms such as ServiceNow SAP ERP or CMMS.
• Experience shipping LLM or RAG features into customer workflows and building evaluations to assess their performance.
• Technical degree or equivalent demonstrated record of shipping deployments; strong modern AI skills including agentic or retrieval-based systems.
• Comfort working independently across customer delivery and early-stage product needs and willingness to travel domestically about 25% of the time.
• Founding or early-stage experience with responsibility for customer deployments and commercial outcomes is valuable.

Base salary: $160000 to $245000 annually. Visa sponsorship is available.

On-site in San Francisco United States.