Forward Model Quality Body Exterior Engineer
Dearborn, MI - USA
Job Summary
At Ford Motor Company Quality Comes First. We are thrilled to celebrate our historic achievement of ranking #1 among all mainstream brands in the J.D. Power U.S. Initial Quality Study (IQS)marking our ascent to the gold standard of mass-market new vehicle quality. As we build on this relentless momentum we are seeking a self-starting highly technical quality professional to join our Forward Model Quality (FMQ) team.
In this exciting role you will champion design and engineering improvements on forward-model programs that directly impact our customers across a broad spectrum of Exterior Systems including Sheet Metal Closures/HLM Exterior Lighting and Exterior Trim/Ornamentation. You will drive the voice of the customer and field quality performance directly into early vehicle programs collaborating closely with Studio Engineering and Program teams to eliminate error states mitigate warranty risks and secure robust design execution.
Responsibilities
What youll do...
- Extract and analyze quality/warranty databases ( J.D. Power QNPS/ Datacubes) alongside market trends (benchmarking social media web forums) to identify design opportunities.
- Analyze current model High Time in Service (HTIS) Exterior warranty trends (R/1000) and field service actions to author robust lessons learned portfolios closing the quality feedback loop for forward model planning.
- Develop and maintain Exterior functional warranty and IQS roadmaps and deliver Quality Framework assessments at early milestones to secure program budgets and protect performance targets.
- Partner with the Design Studio and Design Technical Office (DTO) to review exterior surfaces (using Teamcenter TCVis Mockup 3DX) to incorporate execution enablers that meet customer satisfaction and warranty mitigation goals.
- Drive program compliance on Exterior Critical-to-Quality (CTQ) requirements leveraging technical expertise and input from Exterior and Structural Systems Engineering Subject Matter Experts (SMEs).
- Act as the quality and warranty representative on vehicle program teams driving functional delivery while supporting Program Feasibility Reviews AAFs VPATs CPE DFs and PEHF PATs.
- Assess perceived quality and determine customer/warranty impact (PP/100 or R/1000) for Meets Customer Expectation / Fails Customer Expectation (MCE/FCE) issues as well as evaluating Total Value Management (TVM) cost-reduction proposals to protect product integrity.
- Lead collaborative efforts with the Forward Model Failure Mode Avoidance (FMA) Team and engineering functions to develop robust FMA plans targeting new technology and chronic warranty issues.
- Lead warranty-focused cross-functional problem-solving efforts for developmental failures launch issues or early field concerns.
- Conduct targeted audits throughout the GPDS process to assess deliverable quality identify systemic gaps and coordinate with Product Development (PD) to implement Prevent Recurrence Actions (PRAs).
Qualifications
Youll have...
- Bachelors degree in mechanical engineering or a similar/related technical degree.
- 3 years of automotive industry experience with a specialized focus in at least one of the following areas:
- Body Exterior component engineering (D&R Quality or Manufacturing)
- Automotive Quality/Warranty data analysis with experience navigating quality databases and translating data into engineering actions.
- Strong problem-solving skills with a track record of driving cross-functional resolution.
- A proactive work ethic positive attitude and passion for improving product quality.
- Ability to autonomously communicate present and defend technical quality data to cross-functional teams (Engineering Assembly Plants Studio and Program Management).
- Willingness to occasionally travel to vehicle assembly plants as needed.
- Strong knowledge of Microsoft Office tools (Excel PowerPoint etc.)
Even better you may have...
- 5-10 years of experience in an automotive engineering discipline.
- Body Exterior Design and Release (D&R) experience.
- Global Product Development System (GPDS) knowledge.
- Familiarity with Ford Quality Systems and methodologies (FMA Global 8D DMAIC etc.).
- Experience in the design Studio and familiarity with the Studio process.
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental and prescription drug coverage
Flexible family care parental leave new parent ramp-up programs subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.
This position is a salary grade 6 and ranges from $.
This position is a salary grade 7 and ranges from $.
This position is a salary grade 8 and ranges from $.
For more information on salary and benefits click here: sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-CA1
Required Experience:
IC
About Company
Ford® is Built for America. Discover the latest lineup in new Ford vehicles! Explore hybrid & electric vehicle options, see photos, build & price, search inventory, view pricing & incentives & see the latest technology & news happening at Ford.