Forward Deployed Engineering, Portworx

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

THE ROLE

Portworx is building a Forward Deployed Engineering team to embed directly with our most strategic customers during their highest-stakes Kubernetes storage deployments. Youll be the technical bridge between complex customer infrastructure and Portworx itself: designing production architectures unblocking critical rollouts and turning field experience into structured product feedback that shapes our roadmap.

This is not a support role and not a pure pre-sales role. Youll own engagements end-to-end: from solution validation before you ever get on a plane through architecture design production stabilization and a clean handoff. Youll leave behind documentation and automation that make the next customers journey faster.

Just as important as the technical delivery: this is a relationship-building role. Youll work directly with senior technical leaders (Directors and VPs of Infrastructure and Platform Engineering) and the goal is to become a trusted advisor on their broader platform strategy not just their Portworx footprint. Done well this role gives Portworx (and Pure) visibility and influence across the customers whole platform organization.

WHAT YOULL DO

• Where possible - reproduce a customers target environment whether on-prem or cloud/CaaS in a lab and validate the proposed solution and architecture pattern before traveling on-site so on-site time is spent building trust and executing a proven design
• Design and validate production Portworx architectures for complex high-stakes customer environments (multi-cluster DR KubeVirt VM migration regulated/air-gapped deployments cloud-native CaaS platforms)
• Lead hands-on implementation: storage class design KVDB topology snapshot/backup policy async/sync replication capacity and sizing models
• Run failure-mode and performance validation before go-live (node/AZ loss network partition upgrade paths)
• Troubleshoot production-blocking issues in real time during critical rollouts
• Author runbooks reference architectures and automation that become reusable IP across engagements
• Upskill customer platform teams so they can operate independently post-handoff
• Build and sustain relationships with senior technical leaders (Directors/VPs of Infrastructure and Platform Engineering) by understanding and helping shape their broader platform strategy not just their Portworx deployment
• Conduct periodic visits to established already-live accounts to maintain the relationship stay current on their evolving platform needs and surface expansion opportunities. Many customers start small and grow and this is how that growth gets found and won
• Develop enough fluency in the customers development environment and workflows to speak credibly to their CaaS platform needs as a whole
• Log and structure field feedback (bugs feature gaps roadmap signal) for a recurring feedback loop with Product and Engineering
• Partner closely with Sales Engineering Customer Success and Support to triage which engagements warrant FDE involvement
• We are primarily an in-office environment and therefore you will be expected to work from the Santa Clara office in compliance with Everpures policies unless you are on PTO or work travel or other approved leave.

WHAT YOU BRING

• 5 years in infrastructure/platform engineering SRE or field/solutions engineering roles; prior forward deployed field engineering or professional services experience a plus
• Deep hands-on Kubernetes expertise (CKA/CKS or equivalent production experience). Youve run clusters in production not just in a lab
• Strong understanding of enterprise storage infrastructure: SAN/NAS Fibre Channel iSCSI NVMe/TCP multipath (dm-multipath) LVM
• Solid Linux systems administration background
• Comfort working across both on-prem and cloud/CaaS deployment models. You shouldnt have a blind spot on either side
• Working understanding of customer development environments (CI/CD application deployment patterns dev/test workflows) sufficient to reason about CaaS platform needs beyond just the storage layer
• Experience with virtualization and migration patterns (VMware KubeVirt) a strong plus
• Prior experience with Portworx other CSI-based storage platforms or enterprise storage vendors (Pure Storage NetApp Dell etc.) is highly valued
• Genuine relationship-building instincts. This role requires earning trust with senior technical leaders over time not just closing out a project; comfort running both a technical whiteboard session and a live war-room call and staying in touch between fires
• Strong technical writing skills. The artifacts you leave behind are as important as the fix you made

#LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

• Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
• Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortunes Best Workplaces in Technology Fortunes Best Workplaces in the Bay Area and certified as a Great Place to Work!
• Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.