Forward Deployed Engineer, Team Lead

Healthcare operations have always depended on people to bridge the gaps that technology couldnt. It relies on complex manual work to carry out critical internal processes yet most health systems dont have enough resources to properly automate these tasks leaving them stuck in outdated labor-intensive SOPs.

Luminai structures the chaos automates the manual handoffs and deploys end-to-end workflows across every system providing the integrated intelligence layer to improve processes over time. By delegating to autonomous AI systems those mission-critical workflows that previously expended valuable human time Luminai allows doctors and administrators to do what they do best: Focus on Patients.

Weve raised $60M in funding including our recent Series B led by Peak XV Partners (formerly Sequoia India) with participation from healthcare-focused Define Ventures and continued support from General Catalyst and Y Combinator. Were backed by some of the best investors in Silicon Valley including Kevin Weil (Chief Product Officer at OpenAI) Arash Ferdowsi (co-founder of Dropbox) Katie Stanton (former VP Global Media Twitter) and CEOs of companies such as Flexport Notion Front Ramp and Twitch.

Our team is in-office 4 days a week (Monday - Friday Wednesday optional WFH) in either San Fransisco California or New York New York.

About the role

As a Forward Deployed Engineering Lead you will sit at the intersection of engineering product and customer delivery while also raising the bar for how the FDE team operates. Youll embed directly with customers deeply understand their workflows and design and deploy AI-powered solutions that deliver immediate real-world impact while also setting the technical standard for the team around you.

This is a highly autonomous hands-on role for someone who thrives in ambiguous environments enjoys working directly with customers and wants to shape product direction through what they see in the field. Youll partner closely with Product and Engineering to turn customer needs into scalable systems that improve how healthcare organizations operate and youll bring the judgment of a more senior builder to a team thats still growing into that muscle.

What Youll Do

• Embed directly with customers to understand their workflows constraints and success criteria

• Design build and deploy AI-driven solutions tailored to real operational problems

• Build and maintain production systems including APIs integrations monitoring and feedback loops

• Translate business requirements and customer needs into technical architectures and implementations

• Operate in high-stakes environments where reliability speed and judgment matter

• Identify patterns across customer deployments and feed insights back into core product and platform development

• Partner closely with Product and Engineering to influence roadmap abstractions and long-term system design

• Own deployments end-to-end from initial scoping through launch and iteration

• Set technical direction and best practices for the FDE team raising the bar on code quality architecture decisions and deployment rigor

• Mentor and unblock other FDEs acting as a senior voice in the room on ambiguous technical and customer tradeoffs

What Were Looking For

• 5 years of software engineering experience ideally as an FDE or in backend / systems-focused work

• A track record of being the senior steady hand on a team comfortable operating with less oversight and setting the bar for others

• Strong proficiency in Python (TypeScript / JavaScript experience is a plus)

• Experience working with cloud infrastructure (AWS GCP or Azure)

• Ability to translate ambiguous requirements into working production-ready systems

• Strong communication skills and comfort working with both technical and non-technical stakeholders

• High ownership mindset with the ability to operate independently in fast-changing environments

• Experience with AI systems (LLMs vector databases prompt engineering or agent frameworks) is a strong plus

Required Experience:

Manager