Forward Deployed Engineer

About AKASA

AKASA is building the future of healthcare by developing AI-native solutions for some of healthcares most complex consequential work. Our customers include the most innovative health systems in the country like Cleveland Clinic Mayo Clinic NewYork-Presbyterian Duke Stanford and Johns Hopkins. Our customer base represents 1 in 10 inpatient discharges across the United States and more than $180B in net patient revenue.

Our products help health systems comprehensively capture and communicate the full patient clinical journey. By empowering health systems to streamline their operations they can focus on what matters most - delivering quality patient care.

We train internal models and build domain-specific harnesses to power our products and best capture clinical nuance for each customer. We hire people with high agency and good judgment. Everyone here is an owner and builder who is looking to help solve high stakes challenges every day.

We have raised over $250M in funding from investors such as Andreessen Horowitz BOND and Coatue. Our deployments have been recognized nationally as one of the most comprehensive real-world uses of GenAI in healthcare finance to date (link).

Some of our recent recognitions include being named one of Americas Top Startup Employers 2026 by Forbes a Top Healthcare Technology Company of 2026 by Healthcare Technology Report the #1 most promising healthcare RCM startup of 2025 by Black Book Market Research and we have been certified as a Great Place to Work for the past 6 years in a row.

About the Role

As a Forward Deployed Engineer youll deliver client deployments that empower healthcare revenue cycle teams to work faster more accurately and with greater insight. You will work on the lifecycle and deployment of the ML models that power our products.

Youll work closely with client engagement product and R&D teams to ensure smooth deployments ongoing production stability and expansion of our deployment platform.

What Youll Do

• Execute implementation tasks for new deployments from requirements analysis to configuration testing rollout and support of production health.

• Work with client engagement teams to guide customers through technical onboarding integration setup troubleshooting and data acquisition

• Build and own evaluation frameworks to continuously measure and improve LLM performance across customer deployments

• Contribute feedback and insights that shape product and platform improvements

• Work closely with R&D engineering teams to build robust scalable client solutions

Skills & Qualifications

• Bachelors degree in Computer Science Engineering or similar

• 3 years of professional Python experience

• Experience designing and running LLM evals (offline and online) to measure model quality and performance.

• Comfortable working with relational databases APIs and ETL pipelines

• Strong communication and interpersonal skills with meticulous attention to detail

Nice to haves

• Familiarity with FastAPI SQLAlchemy Postgres.

• Proficiency in Docker Kubernetes AWS.

• CI/CD experience with GitHub Actions.

• Experience with healthcare data exchange (FHIR HL7 EDI)

• Frontend experience (React)

What We Offer

• Flexible paid time off (PTO)

• Expansive coverage for health dental and vision

• Employer contribution to Health Savings Accounts (HSA)

• Generous parental leave policy

• Full employee coverage for life insurance

• Home office stipend

• Cell phone/internet reimbursement

• Company-paid holidays

• 401(K) plan

Compensation

• Based on market data and other factors the salary range for this position is $150000-$170000 Equity. However a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other job-related factors

Were committed to doing the best work of our lives together. Come see if were the right team for you.

AKASA is a proud equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative. We welcome people of different backgrounds genders races ethnicities abilities sexual orientations and perspectives just to name a few. We do not discriminate based upon any protected class and we encourage candidates of all identities and backgrounds to apply. AKASA considers qualified applicants regardless of criminal histories in accordance with the San Francisco Fair Chance Ordinance.

AKASA is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability please let us know at

Required Experience:

IC