Forward Deployed Engineer

AtRe:Build our mission is to ensure the next generation of important products are made at scale in America. We are laying the foundation for a better future for our customers employees and communities by revitalizing Americas manufacturing base and creating meaningful jobs across the country including in historically deindustrialized regions.

We operate an advanced end-to-end manufacturing platform that partners with industrial companies and innovators to take products from first concept to full-scale production in critical verticals including aerospace and defense electrification medical energy and environment and robotics and automation.

The way we operate is as important as the work we do. Its guided by TheRe:BuildWay 16 principles that shape how we collaborate with each other partner with our customers and vendors and contribute to the communities where we operate.(link toThe Re:Build Way principles)

The Forward Deployed Engineer will be embedded with one of our harness manufacturing plants and support the day-to-day running of Cadonixs harness manufacturing software at that facility. Working directly with the plants production engineering and quality teams they resolve local issues quickly. They keep collaborators informed and build relationships that make the plant a true partner in improving the system. Drawing on hands-on AWS cloud development experience they build and maintain the scripts integrations and tools that support site operations and act as a liaison to the Cadonix development team for feature enhancements and change requests.

What you get to do

• On-Site Production Support Act as the first point of contact for smartBuild at the plant. Triage diagnose and resolve issues with the software its configuration data integrations and connected shop-floor hardware (e.g. workstations terminals scanners label printers) prioritizing anything that affects production output.
• Customer Engagement Works effectively with remote Product Development and QA teams across time zones and alongside a senior Forward Deployed Engineer on site taking on guidance and sharing workload.
• Customer Liaison & Change Requests Work with plant collaborators to understand their manufacturing processes and difficulties. Capture feature improvements and modification requests as clear prioritized requirements. Review these with the Cadonix Product and Development teams. Support user acceptance testing on site before new features roll out.
• Cloud Development & Tooling Develop and maintain scripts integrations reports and small tools on AWS that facilitate site operations following the development teams standards for code review testing and deployment.
• Blocking Issue & Root Cause Analysis Bring up defects to the development team with reproducible steps logs and business impact. Track issues through to resolution verify fixes on site and lead root-cause analysis for recurring or high-impact problems.
• Training & Documentation Train and support operators supervisors and engineers on the system. Maintain site-specific procedures runbooks and a knowledge base so common issues are resolved quickly and consistently.

What you bring to the Team

• A bachelors degree in Computer Science Software Engineering Electrical or Manufacturing Engineering or a related field or equivalent experience combined with education.
• 35 years experience in software development support or implementation
• Understanding of production environments and shop-floor workflows.
• Experience engaging directly with customers
• Hands-on experience building and deploying applications on AWS (e.g. Lambda EC2 S3 RDS API Gateway CloudWatch IAM).
• Proficient in Python TypeScript/JavaScript or C#
• Working knowledge of SQL and relational databases Windows and Linux environments and web-based applications and APIs.
• Familiar with Git CI/CD and infrastructure as code.

Location: this individualwould need to be on site for at least 50% of the time living there or travelling.

The BIG payoff

We are a company who is going to make a difference in the industries and the communities in which we choose to operate. Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status marital status parental status cultural background organizational level work styles tenure and life experiences. Or for any other reason.

Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at or you may call us at 617.909.6275.