FOREST CITY, NC DATA CENTER TECHNICIAN III

We are seeking a qualified and dependable Senior Data Center Technician / Site Lead to join our team as a 1099 independent contractorlead and perform hands-on data center installation troubleshooting maintenance break/fix and site coordination activities. The successful candidate will provide technical leadership to on-site technicians coordinate with remote NOC/engineering teams and ensure all assigned work is completed safely accurately and within required SLA/timeframes.

Role & Responsibilities

• Lead and perform installation troubleshooting maintenance and break/fix support for data center equipment.
• Rack stack install move and decommission servers and network equipment.
• Perform advanced hardware and connectivity troubleshooting.
• Install and troubleshoot copper and fiber network cabling.
• Execute IMAC (Install Move Add Change) activities according to established procedures.
• Manage and coordinate day-to-day site activities and technician teams.
• Provide technical guidance and support to other technicians on site.
• Coordinate with remote NOC/engineering teams and escalate complex issues when required.
• Ensure assigned work is completed within required SLA/timeframes.
• Maintain accurate documentation of work performed and site changes.
• Follow customer SOPs security and safety requirements.

Required Qualifications

• 3 years of hands-on data center or IT infrastructure experience.
• Strong technical expertise with enterprise server and network hardware.
• Strong experience in rack & stack cabling hardware installation troubleshooting and break/fix.
• Proven site management and team management experience.
• Experience leading or coordinating technicians at a data center site.
• Ability to independently handle technical issues and take ownership of site activities.
• Strong communication leadership and problem-solving skills.
• Ability to read and follow technical documentation diagrams and SOPs.
• Must have required tools and PPE and meet customer/site security requirements.

Preferred Experience

• Previous experience as a Level 3 Senior Data Center Technician Site Lead or Team Lead.
• Experience managing data center sites and coordinating technician teams.
• Experience with large-scale data center deployments migrations or infrastructure projects.
• Data center networking server or relevant IT certifications are a plus.

Project Commitment

We are looking for qualified dependable technicians who can commit to an engagement of up to 3 months and consistently meet customer expectations quality standards and SLA requirements.

Key Success Factors

• Technical competence and hands-on troubleshooting capability.
• Strong ownership and accountability for site activities.
• Effective leadership and coordination of technician teams.
• Consistent adherence to customer procedures security and safety standards.
• Timely completion and accurate documentation of assigned work.