Ford Service Advisor

Join our Team as a Service Advisor - Where Customer Service Drives Success!

As aService Advisor youll be the face of our service department and trusted guide for our customers throughout their service visit. This is a fast-paced high-energy role where your communication skills and customer-first mindset directly impact our success - and your earning potential.

About Us

Forover 50 years the Banner Automotive Grouphas proudly served our community with honesty quality and a commitment to exceptional customer service. Were not just fixing cars - were building relationships that last generations. If youre passionate about people cars and delivering an outstanding experience we want you on our team.

We believe in creating a superior customer experience through empowered employees who take pride in what they do. We are committed to long-term growth teamwork and providing the tools you need to succeed.

If youre ready to take your career to the next level with a trusted brand like Ford Motor Company we want to meet you.

What Youll Do

• • Welcome customers with energy and professionalism in the service drive
  • Actively listen to concerns and translate them into clear repair orders
  • Recommend maintenance and repairs based on vehicle condition and Ford guidelines
  • Keep customers informed on repair progress timelines and costs
  • Work closely with technicians to ensure quality and efficiency
  • Review completed work with customers in a clear confidence building way
  • Deliver an exceptional experience that drives loyalty and repeat business
  • Support warranty work recalls and manufacturer service campaign

What We Offer

• • Competitive compensation
  • Earn up to $150k per year
  • Paid training and ongoing professional development
  • Excellent benefits package
  • 401k with generous company match
  • Paid time off
  • Employee vehicle purchase & service discounts
  • Long-term career growth with a dealership that invests in its people

What Were Looking for

• • Previous Service Advisor or automotive service experienced preferred
  • Strong people skills - you enjoy helping customers and solving problems
  • Ability to thrive in a fast-paced team-oriented environment
  • Basic automotive knowledge or a desire to learn Ford systems
  • Computer proficiency (CDK experience is a plus)
  • Professional appearance positive attitude and strong work ethic
  • Valid drivers license with an acceptable driving record

Why Youll Love Working Here

• • 50 years of stability trust and community reputation
  • Leadership focused on employee success and development
  • High-volume service department with strong earning potential
  • Team culture built on respect integrity and accountability

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.