Food Service Technician

Mercy Hospital St. Louis St. Louis MO

Mercy Hospital St. Louis is seeking a reliable and customer-focused Food Service Technician to support evening cafeteria operations as a cashier while assisting with overall food service functions. This role demonstrates proficiency across technical duties takes initiative in routine operations and provides leadership support in the absence of a supervisor.

The ideal candidate is self-motivated detail-oriented and committed to delivering exceptional service to patients guests and staff in a fast-paced healthcare environment.

• Oversee routine operations during evening shifts when a supervisor is not on duty

• Ensure all assigned tasks and stations are completed efficiently and on schedule

• Direct and support team members to maintain workflow and service standards

• Make staffing adjustments as needed to cover open positions

• Assist with scheduling task assignments and departmental projects

• Participate in quality improvement initiatives

• Perform accurate cash handling and operate registers with proficiency

• Provide excellent customer service to patients visitors and staff

• Understand and interpret menus including regular and modified diets

• Maintain proper food safety standards temperature checks and documentation

• Monitor inventory levels and assist with ordering and stocking supplies

• Ensure cleanliness standards and sanitation schedules are followed

• Follow hospital safety procedures including infection control and emergency protocols

• Maintain confidentiality and comply with patient rights regulations

• Adhere to departmental and hospital-wide safety standards

• Utilize MSDS resources and proper chemical handling procedures

• Communicate effectively with team members leadership and customers

• Assist with training and onboarding of new staff

• Demonstrate professionalism active listening and strong interpersonal skills

• Accept and provide constructive feedback

• Ability to follow written instructions and interpret menus

• Strong customer service and communication skills

• Ability to work independently and lead others without direct supervision

• Basic computer proficiency

• High school diploma or GED

• Previous food service experience (hospital setting preferred)

• Serve Safe Manager Certification (St. Louis location requirement)

• Ability to stand for extended periods

• Occasional lifting up to 40 lbs

• Carrying up to 35 lbs (two-handed)

• Minimal kneeling or crouching