FLEX Sr. Systems Engineer Observability

JOB SUMMARY

The Observability Sr. Systems Engineer role will define implement govern optimize and monitor solutions to enhance Marriotts observability platform. The role will collaborate with architects from engineering application and enterprise/solution teams to develop implement and support logging monitoring reporting and automation for infrastructure and application services. This role serves as a subject-matter expert performing research analysis design creation and implementation of observability systems/solutions to meet current and future requirements across the enterprise.

CANDIDATE PROFILE

Education and Experience Required:

• Undergraduate degree in engineering or computer science discipline and/or equivalent experience/certification.
• 7 years experience in information technology with hands-on technical/engineering roles including:
• 5 years experience using at least one of the following: JavaScript Typescript
• 5 years experience developing applications in AWS
• 5 years experience developing and supporting Java applications
• 3 years using application deployment tools including at least two of the following: Git HarnessTerraform and NPM (Node Package Manager)
• 3 years admin experience with observability tools: Dynatrace Splunk Cloud Cribl
• Experience using Dynatrace Query Language (DQL) and/or Splunk Processing Language (SPL) to build dashboards reports and alerts to meet customer requirements.
• Experience in integrating observability tools with other ITOps solutions (ServiceNow BigPandaReadyAPI etc.)

Additional Preferred Experiences:

• Dynatrace Splunk Cribl HashiCorp or other application certifications
• Strong scripting experience in at least one of the following: PowerShell Python
• Strong knowledge of emerging tools software applications and AI solutions for attaining best-inclass IT technology across the enterprise.
• Experience in building scalable pipelines for collecting processing and analyzing metrics logs and traces.
• Experience in establishing and implementing Observability best practices to standardize monitor and control usage/performance of solutions.
• Excellent verbal and written communication skills for a wide range of audiences including executives business stakeholders and IT teams.
• Demonstrated experience delivering technology solutions in a fast-paced deadline-driven enterprise environment.
• Excellent problem-solving skills
• Ability to work independently and as part of a cross functional team.
• Excellent understanding of change management testing requirements techniques and tools to ensure quality and high availability of systems.
• Strong attention to detail with ability to operate effectively across multiple priorities
  

CORE WORK ACTIVITIES

• Build and maintain the DTT SOX Compliance solution in Dynatrace and GitHub.
• Design implement and maintain high-performance and scalable observability solutions for Kubernetes EKS/ACK DocumentDB EC2 and other data sources in a complex enterprise environment.
• Collaborate with cross-functional teams to gather requirements architect solutions and deploy logging and monitoring solutions that align with business needs (incl. DTT SOX Compliance).
• Leverage in-depth knowledge of AWS Azure and Alibaba Cloud technologies including IaaSPaaS and SaaS to architect and manage logging and monitoring tools deployments.
• Enable streamlined operational processes and efficient management of the Dynatrace infrastructure using scripting and automation.
• Responsible for infrastructure-as- code development and configuration management.
• Lead optimization efforts for observability platform and explore alternative solutions using other automation technologies like Cribl etc.
• Onboard data sources from various IT infrastructure and app. components into observability tools (Dynatrace/Grail Cribl).
• Provide technical leadership oversight governance and direction for services related to Marriott solution delivery.
• Determine customer requirements and work with sourced resources to develop solutions
• Provide and present status analysis and reporting to internal stakeholders Senior Leadership and Executive Management.
• Lead analysis of current environment for deficiencies and provides solutions
• Identify opportunities to enhance the service delivery operations and continual service improvement processes.

Delivering Technology

• Creates and enhances administrative operational and technical policies and procedures adopting best practice guidelines standards and procedures for employeescontractors and vendor engagements.
• Management of daily infrastructure operations to ensure availability SLA is met for storage services
• Interfaces with stakeholders to establish requirements and formulate priorities for infrastructure projects
• Leads/assists in configuration management
• Works in a concerted effort with application development and engineering teams to resolve complex issues.
• Provides oversight collaboration provisioning management and maintenance of technology products and service alternatives that improve the production services environment
• Responsible for the establishment and continuous development of monitoring and alerting for all production environments.
• Develops internal processes and training to ensure team members have the skills needed and tools to support the production environment and deliver on project commitments.
• Provides consultation for routine and complex systems development
• Facilitates achievement of expected deliverables and obligations of Services Providers
• Coordinates with Product and Architecture & Development teams for deployment and production support activities.

Managing Work Projects and Policies

• Manages and implements work and projects as assigned.
• Generates and provides accurate and timely results in the form of reports presentations etc.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Provides timely accurate and detailed status reports as requested.

Delivering on the Needs of Key Stakeholders

• Understands and meets the needs of key stakeholders.
• Develops specific goals and plans to prioritize organize and accomplish work.
• Determines priorities schedules plans and necessary resources to ensure completion of any projects on schedule.
• Collaborates with internal partners and stakeholders to support business/initiative strategie
• Communicates concepts in a clear and persuasive manner that is easy to understand
• Generates and provides accurate and timely results in the form of reports presentations etc
• Demonstrates an understanding of business priorities

Additional Responsibilities

• Manages time effectively and conducts activities in an organized manner.
• Presents ideas expectations and information in a concise organized manner.
• Performs other reasonable duties as assigned by manager.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.