Fleet Reliability Engineer

Job Description

• GM Level: 6A
• Proposed job-family alignment: Quality and Reliability Engineering
• Primary work location: Milford Proving Ground
• Travel: Approximately 10%
• Career track: Individual contributor

General Motors is developing advanced driving-assistance and autonomous-vehicle capabilities that require safe reliable and scalable fleet operations. The Fleet Reliability Engineer will help keep the operational fleet mission-ready by combining vehicle-level troubleshooting reliability analysis maintenance and readiness support and disciplined follow-through on corrective actions.

This role is part of the AV Operations organization and works closely with Fleet Management Service Operations Troubleforce Vehicle Integration AV software and hardware teams safety partners and vehicle operators. The engineer will translate recurring fleet issues into clear technical investigations practical mitigations durable corrective actions and measurable improvements in uptime utilization and operational readiness.

The successful candidate is comfortable moving between the vehicle the maintenance/work-order system operational dashboards and cross-functional engineering discussions. They can work independently on significant problems within a defined area exercise sound judgment in a fast-moving environment and clearly communicate technical findings to both hands-on teams and engineering leadership.

• Monitor fleet health availability downtime readiness and recurring failure trends for AV test and data-collection vehicles with primary support for operations at Milford Proving Ground and coordination with other fleet locations as needed.
• Investigate vehicle and fleet issues spanning host-vehicle systems autonomous-vehicle hardware sensors compute and instrumentation connectivity localization calibration readiness charging and software-stack or system-health conditions.
• Lead structured troubleshooting and root-cause investigations from initial issue identification through containment corrective action validation documentation and closure.
• Partner with Service Operations and technicians to prioritize work orders remove technical blockers improve repair quality and reduce time to return vehicles to service.
• Provide timely technical support for operational escalations and fleet-downing events; help distinguish safe temporary mitigations from issues requiring engineering ownership or vehicle removal from service.
• Analyze work-order telemetry incident and operational data to identify reliability hotspots Pareto trends repeat failures maintenance gaps and opportunities to improve fleet utilization.
• Develop and maintain reliability reports issue summaries failure-mode tracking readiness views and recommendations for operations and engineering leadership.
• Establish clear problem statements impact assessments failure timelines and evidence packages that enable partner engineering teams to diagnose and resolve issues efficiently.
• Translate recurring operational issues into actionable engineering work including defect reports corrective-action plans test requests retrofit recommendations parts needs and follow-up validation.
• Support fleet changes hardware and firmware updates retrofits configuration changes and vehicle-readiness activities through controlled traceable and auditable processes.
• Participate in design reviews vehicle build and integration feedback loops release-readiness discussions and operational change-control activities where fleet reliability or serviceability may be affected.
• Collaborate with AV Operations and AV Test Engineering to ensure vehicles systems tools procedures and support coverage are ready for closed-course public-road and data-collection activities.
• Create and improve standard work troubleshooting guides escalation paths maintenance practices and handoff documentation that can be used consistently across shifts and locations.
• Contribute to reliability metrics and operating mechanisms including fleet uptime vehicle availability downtime by cause return-to-service performance repeat repairs issue response time and deployment readiness.
• Share lessons learned and coach technicians operators and partner engineers on recurring issues safe work practices diagnostic approaches and reliability improvements.
• Maintain a strong Safety First mindset and stop escalate or contain work when vehicle condition system behavior facility conditions or operational context creates unacceptable risk.
• Support other AV Operations priorities and special projects as business needs evolve.

• Bachelors degree in mechanical electrical automotive systems industrial computer engineering or a related technical discipline.
• At least 2 years of relevant experience in automotive autonomous vehicles robotics aerospace consumer electronics industrial equipment or a related technical operations environment.
• Experience troubleshooting complex electro-mechanical software-enabled or vehicle systems using a structured problem-solving approach.
• Experience performing root-cause analysis and developing corrective or preventive actions that improve reliability quality or operational performance.
• Ability to interpret technical information work-order history diagnostic data logs measurements and operational metrics to form and test hypotheses.
• Demonstrated ability to manage multiple issues and priorities while maintaining ownership documentation quality and follow-through.
• Strong written and verbal communication skills including the ability to explain technical issues clearly to technicians operators engineers and leadership.
• Ability to work effectively in a hands-on operational environment that may include vehicle yards maintenance areas test facilities and changing priorities.
• Ability to work on-site at Milford Proving Ground and travel approximately 10% to support fleet operations partner locations or engineering activities.
• Ability to meet applicable GM facility safety and vehicle-operation requirements for assigned work including maintaining a valid drivers license where required.

• Experience supporting autonomous vehicles advanced driver-assistance systems robotics fleets or other safety-critical vehicle or mobile systems.
• Working knowledge of SDV 2.0 concepts software-defined vehicle architecture vehicle compute electronic control units over-the-air updates vehicle configuration or software and hardware change management.
• Experience with host-vehicle systems automotive diagnostics vehicle networks sensors calibration localization compute connectivity or autonomous-driving system integration.
• Experience working with fleet-management maintenance incident-management or reliability systems and dashboards.
• Familiarity with issue-tracking and collaboration tools such as Jira Confluence Slack Microsoft Office or comparable platforms.
• Experience using work-order and fleet-health data to create Pareto analyses trend reports operational dashboards or reliability scorecards.
• Familiarity with reliability methods such as FMEA fault-tree analysis 8D FRACAS statistical process control or similar structured approaches.
• Experience with SQL Python spreadsheets command-line tools telemetry analysis or other methods for automating analysis and improving operational visibility.
• Experience supporting hardware retrofits fleet campaigns validation drives closed-course testing public-road testing or return-to-service decisions.
• Experience working with external service providers parts suppliers repair facilities or distributed operational teams.

Within the first year the Fleet Reliability Engineer will be expected to:

• Build trusted working relationships with AV Operations Fleet Management Service Operations Troubleforce Vehicle Integration and partner engineering teams.
• Establish a repeatable approach for monitoring fleet health prioritizing reliability issues documenting investigations and tracking corrective actions to closure.
• Improve visibility into the causes and duration of vehicle downtime and provide recommendations that help increase fleet uptime and usable vehicle hours.
• Reduce repeat issues by converting operational learning into better diagnostics maintenance practices parts planning standard work and engineering fixes.
• Help create a reliable feedback loop from vehicles and frontline operations into engineering decisions release readiness fleet changes and future AV programs.

• Own the outcome and follow issues through to durable resolution.
• Speak fearlessly and constructively when fleet reliability safety quality or timing is at risk.
• Commit to customers by understanding the needs of the operators engineers and programs that depend on the fleet.
• Innovate responsibly by improving tools processes and methods without compromising safety or traceability.

Compensation:The compensation information is a good faith estimate only. It is based on what a successful applicant might be paidin accordance withapplicable state laws. The compensation may not be representative for positionslocatedoutside of New York Colorado California or Washington.

• The salary range for this role is $124420 to $140000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentivepayprogram offers payouts based on company performance job level and individual performance.
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical dental vision Health Savings Account Flexible Spending Accounts retirement savings plan sickness and accident benefits life insurance paid vacation & holidays tuitionassistanceprograms employeeassistanceprogram GM vehicle discounts and more.

Benefits:

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical dental vision Health Savings Account Flexible Spending Accounts retirement savings plan sickness and accident benefits life insurance paid vacation & holidays tuitionassistanceprograms employeeassistanceprogram GM vehicle discounts and more.

Relocation:This job may be eligible forrelocationbenefits.

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