Fleet Manager
South Lyon, MI - USA
Job Summary
Our client is seeking an experienced Fleet Manager to oversee the day-to-day operations of a transportation terminal supporting the movement of a high volume of vehicles annually. This position provides leadership to a team of approximately 125 employees and contractors and is responsible for terminal performance staffing safety customer service equipment and overall operational efficiency.
The Fleet Manager will work closely with regional and corporate leadership customers vendors professional drivers/car haulers and internal support teams. This is a hands-on leadership role requiring someone who can balance people management transportation operations customer expectations regulatory compliance and financial performance.
Lead and oversee daily terminal operations including staffing workflow driver activity equipment utilization and service performance.
Ensure appropriate staffing levels are maintained to support operational and customer requirements.
Direct coach and manage terminal employees and drivers while establishing clear performance expectations.
Participate in recruiting hiring onboarding performance management corrective action goal setting and employee development.
Monitor operating costs revenue equipment utilization productivity and other key performance indicators to improve terminal profitability.
Ensure vehicles and freight are delivered safely efficiently and on schedule.
Troubleshoot service issues delivery exceptions customer concerns and other operational disruptions.
Build and maintain productive relationships with customers vendors drivers contractors and internal business partners.
Maintain a strong safety-focused culture and ensure compliance with DOT FMCSA Hours-of-Service accident reporting injury reporting and other applicable requirements.
Review CSA violations and address driver performance or compliance issues in partnership with Safety and regional leadership.
Establish and maintain local procedures that improve safety productivity service and operational consistency.
Communicate regularly with regional and corporate leadership regarding staffing inventory revenue budgets equipment and operational risks.
Oversee purchasing and accounts payable activities in accordance with company policies.
Ensure company-owned and owner-operator equipment remains current on preventive maintenance requirements and that maintenance costs are appropriately controlled.
Maintain accurate vehicle inventory records within company systems and quickly resolve discrepancies.
Respond to urgent operational or emergency situations as needed.
Identify opportunities to increase revenue reduce costs improve efficiency and expand terminal operations.
Strong leadership coaching and people-management skills.
Experience managing drivers transportation employees contractors or similar operational teams.
Strong understanding of transportation operations dispatch routing or fleet management.
Knowledge of DOT and FMCSA regulations including Hours-of-Service and driver compliance requirements.
Strong analytical diagnostic and problem-solving abilities.
Ability to use operational and financial KPIs to make sound business decisions.
Experience managing or contributing to operating budgets and controlling expenses.
Strong customer-service and relationship-management skills.
Ability to manage competing priorities and remain calm and professional in a fast-paced environment.
Strong written and verbal communication skills with the ability to work effectively across multiple levels of an organization.
Comfortable using Microsoft Office particularly Excel along with routing dispatching transportation or fleet-management systems.
Safety-focused mindset and a positive accountable leadership style.
Bachelors degree and at least one year of management experience within transportation logistics fleet operations or a related industry preferred.
OR
Approximately 35 years of transportation or logistics leadership experience in lieu of a degree.
Required Skills:
Management Transportation Leadership Operations KPIs P&L responsibility