Fleet Dispatcher THL Weekday Nights

Fleet Dispatcher - THL - Weekday Nights
TUNNEL HILL USX TERMINAL
Monday - Wednesday and Every other Thursday 6:00 PM-6:00 AM
Position open to remote: No
Grade: HR10
Compensation Range: $21.64 - $25.46

Who We Are:
Relentlessly Delivering Big Ideas.U.S. Xpress is one of the nations largest asset-based trucking companies. But the most valuable asset we offer isnt tractors trailers or even our exclusive cutting-edge technology. Its the collective brainpower of thousands of visionaries and problem-solvers. Together we are revolutionizing the transportation industry by providing innovative custom solutions. And here we believe in the sanctity of a promiseboth to our customers and our people. When we focus our varied talents on reshaping the future of transportation thats what we call the POWER OF U.S.

Why U.S. Xpress
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career youre passionate about. Whether it is employee stock options profit-sharing 401K professional development or our competitive pay we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us Check out other perks below!

• Medical Dental and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

Who We Are:

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nations largest asset-based trucking companies. But the most valuable asset we offer isnt tractors trailers or even our exclusive cutting-edge technology. Its the collective brainpower of thousands of visionaries and problem-solvers. Together we are revolutionizing the transportation industry by providing innovative custom solutions. And here we believe in the sanctity of a promiseboth to our customers and our people. When we focus our varied talents on reshaping the future of transportation thats what we call the POWER OF U.S.

What Youll Do:

Provide drivers with necessary support during evening and/or weekend hours so that drivers can deliver loads safely and on time.

Answering incoming phone calls live chats and emails to assist drivers with delays service issues trailers payroll and whatever else they may need

Fuel and route Drivers while promoting the safety of drivers

Dispatch necessary resources (driver truck trailer) to take care of immediate issues

Resolve driver issues utilizing your best critical thinking sills to solve out of the box problems for drivers

Monitor loads and resolve issues that may affect the scheduled delivery/pickup times. Proactively inform customer accounts and/or customer of changes

Resolve load targets and ensure on time delivery

Communicate effectively and professionally with Customers Operations Drivers and all levels of leadership

Respond to drivers and other terminal needs and assist with emergency situations if the need arises

Understand and support company policies

Keep drivers rolling safely by ensuring accurate PTAs providing trailer solutions planning BPMs and required appointments helping keep CDLs in order managing home time guidelines and anything else to keep them earning.

Proactively work to assist others in achieving the organizations objectives

What Were Looking For:

Education

• High School diploma or equivalent

Experience

3 years driving experience and/or operations and/or customer experience required

Qualifications

• Must have strong communication skills
• Must have a true passion for helping drivers
• Must be able to work in high pressure situations
• Must possess strong problem solving skills
• Must be self-motivated
• Must be detail-oriented

Why U.S. Xpress

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career youre passionate about. Whether it is employee stock purchase plan profit-sharing 401K professional development or our competitive pay we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us Check out other perks below!

Medical Dental and Vision

Vacation Sick & Personal time

Paid Holidays and Parental Leave

Tuition Reimbursement

Work Environment / Physical Requirements Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

Work Environment / Physical Requirements Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities duties or performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

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