Fitness Training Coordinator (USU)

ABOUT THE UNIVERSITY STUDENT UNION

The University Student Union as the heart of campus uplifts and empowers students to achieve educational personal and professional goals by providing leadership development meaningful employment and innovative programs services and facilities. We promote equity inclusion and well-being while encouraging social justice advocacy to help Matadors feel heard respected and connected to CSUN. Our facilities include a University Student Union and a 138000 square foot Student Recreation Center (SRC).The SRC is a facility for exercise and leisure activity that promotes lifelong health and wellness.

ABOUT THE UNIVERSITY

One of the largest universities in the country California State University Northridge (CSUN) is an urban comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40000 students annually and counts more than 330000 alumni who elevate Southern California and beyond. Since its founding in 1958 CSUN has made a significant and long-term economic impact on California generating nearly $1.9 billion in economic impact and more than 11700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelors degrees to underrepresented minority students and seventh in bachelors degrees to Latino students serves the 13th largest Jewish student population and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them so does Greater Los Angeles and beyond.

POSITION SUMMARY:

Under the guidance of the Manager Fitness Programs the Fitness Training Coordinator is responsible for overseeing the daily operations of the Student Recreation Centers (SRC) fitness training operations including personal training and the boxing training program supervising student assistant employees and part-time personal trainers managing client intake and trainer-client assignments ensuring high-quality service delivery supporting member satisfaction and providing frontline supervision that directly advances program goals.

ESSENTIAL DUTIES:

• Train and supervise the work of approximately six (6) part-time student assistant employees and approximately nine (9) part-time personal trainers including monitoring performance; generating performance evaluations; and administering disciplinary action as needed;
• Perform various administrative tasks including but not limited to reviewing and approving timesheets scheduling employees managing shift coverage and ensuring adherence to workplace policies;
• Develop maintain and update onboarding and training materials personal training manuals employee manuals standard operating procedures and other reference resources; recommend revisions and enhancements to the Manager as needed;
• Oversee day-to-day fitness training operations including personal training and boxing training program client intake trainer-client assignments exercise prescription and assessments while evaluating program effectiveness and participant satisfaction;
• Monitor and maintain facility equipment and supply readiness by tracking inventory identifying maintenance and custodial needs recommending repairs or replacements coordinating resolutions with appropriate departments and submitting purchase requests as needed;
• Assist the Manager in developing and implementing the personal training and boxing fitness programs; train employees to ensure safe and effective delivery; provide recommendations for program enhancements;
• Monitor employees customer service delivery and address member concerns related to personal training services and the boxing training program; identify recurring issues recommend operational improvements and escalate unresolved matters to the Manager as needed;
• Assist the Manager in ensuring daily compliance with safety policies procedures and facility and HIPAA guidelines;
• Conduct and assist in coordinating monthly and semesterly staff training activities on the areas of customer service operational procedures conflict resolution justice equity diversity and inclusion (JEDI); and ensures staff meet minimum qualifications certifications and standards required by individual job assignments;
• Research recommend and implement digital platforms/software equipment trainings and other supplies needed to support programs and services;
• Assist the Manager in developing and implementing the personal training and boxing training program that reflects industry trends member interest and participation data ensuring offerings are inclusive and accessible;
• Assist the Manager in ensuring incident and accident reporting processes including participant accident reports employee injury reports supervisor logs and safety suggestions are managed and escalated accordingly; analyze trends address recurring issues and implement corrective measures to enhance program and facility safety;
• Collect analyze and report program performance metrics (participation retention revenue and satisfaction); report findings to the Manager;
• Work in conjunction with other USU/SRC departments to execute approved operations and procedures to support programs;
• Maintain required certifications and training for employees and schedule recertification sessions as needed;
• Coordinate staffing requests for outreach tabling and promotional initiatives;
• Develop and maintain relationships with students faculty staff and community members to promote engagement and support student well-being;
• Actively participate on a variety of Student Recreation Center University Student Union and University committees as assigned;
• Perform other related duties as assigned.

QUALIFICATIONS:

Education:
Equivalent to graduation from a four-year college or university preferably with a major in sports management recreation administration physical education kinesiology/exercise science business administration or a related field.

Experience
Equivalent to two years of professional-level experience in a job-related field preferably managing fitness/wellness programs during which time the applicant has acquired and/or demonstrated the ability to perform the essential duties of the position.

Special Requirements:
Must possess a current nationally recognized or personal training certification (AFAA ISSA ACE NASM NSCA or equivalent).

Preferred Qualifications:
-Experience working as a personal trainer fitness program development and/or boxing instruction

Knowledge Abilities and/or Skills:

• Knowledge of administration program design personnel and organizational management
• Knowledge of fitness assessment exercise prescription personal training principles and fitness program development
• Knowledge of risk management emergency response procedures and safety practices applicable to recreation and fitness environments
• General knowledge of managing critical situations including but not limited to mandated reporting
• Computer hardware/software operation
• Effective marketing strategies
• Ability to interpret and apply university SRC and USU rules regulations policies and procedures
• Ability to oversee critical operations projects or services
• Ability to establish management goals facilitate change and implement innovative programs and services
• Compile prepare write and review reports as well as comprehend analyze and provide appropriate solutions to problems and recommend courses of action
• Principles of effective supervision particularly as it relates to the training and development of employees
• Ability to coordinate the timely completion of multiple tasks
• Work independently under general supervision
• Work as a part of a team to reach set goals
• Communicate effectively both verbally and in writing
• Ability to develop and follow verbal and written instructions
• Ability to collect analyze interpret and report program participation and performance data
• Demonstrate excellent customer service
• Demonstrated commitment to valuing justice equity diversity and inclusion and contributing to an inclusive working and learning environment
• Establish and maintain effective working relationships with others
• Work varying hours including early mornings late evenings and weekends

WORKING CONDITIONS:

Work is generally performed both indoors and out occasionally in extreme weather conditions. Depending on the time of year average temperatures may range from 50 degrees in winter to over 100 degrees in summer. Position requires the ability to work under pressure and adhere to deadlines.

SUPERVISION EXERCISED:

This position supervises part-time student assistants and part-time non-student hourly employees.

PAY BENEFITS AND WORK SCHEDULE:

This position is employed through University Student Union (USU). The USU offers an excellent benefits package including Medical Dental & Vision insurance Life Insurance Vacation Sick Leave 14 paid Holidays company sponsored retirement program and more.

The anticipated hiring range will be as follows and is dependent on experience and qualifications:

Hourly: $29.32 - $31.25

Bi-Weekly: $2346.00 - $2500.00

Annually: $60996.00 - $65000.00

The salary range of the position is as follows:
Hourly: Minimum: $29.32 Maximum: $41.70

Bi-Weekly: Minimum: $2346.00 Maximum: $3336.00

Annually: Minimum: $60996 Maximum: $86736

APPLICATION PERIOD

Applications received through July 1 2026 will be considered in the initial review. Review of applications will begin after this date and continue until the position is filled.

In order to be considered in the initial review applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the USU.

HOW TO APPLY

Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process please visit this link: CHECK

A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.

CANRA:

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.