Firm Administrator Office Manager
Lagrange, OH - USA
Job Summary
Pay:$60000.00 - $85000.00 per year
Why This Is a Great Opportunity
- Take ownership of daily operations at an established growing accounting firm where your contributions truly matter.
- Enjoy reduced-hours flexibility outside of busy season providing better work-life balance throughout the year.
- Earn a $2500 to $5000 busy-season performance bonus based on team results.
- Become the trusted connection between clients accountants and leadership in a relationship-driven environment.
- Work directly with firm owners and have a meaningful voice in improving operations and client experience.
- Enjoy paid time off firm-paid professional education and a supportive team that values your expertise.
Location:LaGrange IN Full-time on-site position with reduced-hours flexibility during the off-season. Were looking for someone who enjoys being part of an office team and building lasting client relationships in person.
Note:Were looking for an experienced professional services administrator with strong organizational skills client-facing experience and the ability to manage workflows and deadlines. Prior CPA firm experience is a plus but were also open to candidates from law firms insurance agencies and medical billing offices.
About Us
Confidential Employer. Were an established client-focused accounting firm committed to providing exceptional service to individuals families and businesses. Our team takes pride in building genuine relationships supporting one another and creating an environment where clients feel valued and employees can thrive.
Job Description
- Take ownership of daily office operations keeping client engagements schedules and deadlines running smoothly.
- Track accounting and tax engagements from initial intake through completion ensuring nothing falls through the cracks.
- Coordinate staff assignments filing deadlines extensions and outstanding client documentation.
- Welcome clients answer calls and emails manage appointments and deliver outstanding customer service.
- Coordinate client onboarding document collection e-filing confirmations and engagement paperwork.
- Support billing invoicing work-in-progress tracking and accounts receivable follow-up.
- Manage office supplies vendors software renewals correspondence and new-hire administrative setup.
- Maintain organized client records and protect sensitive financial information.
- Help clients navigate accounting and tax documentation whether they prefer paper records phone conversations or digital tools.
- Collaborate closely with firm leadership to improve workflows resolve bottlenecks and create an exceptional client experience.
Qualifications
- 4 years of administrative or office operations experience in a professional services environment such as accounting legal insurance or medical billing.
- Experience coordinating workflows schedules client documentation and deadlines.
- Strong Microsoft Excel skills and familiarity with office management CRM or practice management software.
- Basic understanding of accounting billing bookkeeping or tax-related documentation.
- Excellent communication organization and client service skills.
- Comfortable interacting with clients by phone email and in person.
- Ability to manage confidential information with professionalism and discretion.
- Previous CPA firm experience QuickBooks payroll or sales tax knowledge is preferred.
Why You Will Love Working Here
We believe a great workplace is built on trust teamwork and genuine relationships. Youll be a valued part of our daily operations with the freedom to take initiative and make a difference. Our supportive environment performance bonus opportunities and off-season flexibility make this an excellent opportunity to build a fulfilling long-term career.
JPC-2535
Benefits:
- Health insurance
- Retirement plan
- Vision insurance
Requirements: Must-have: 4 yrs office administration experience
Submission Email / Name: Mark - ;
Quick Recruiter Reference
Established Northern Indiana CPA firm seeking a Firm Administrator to manage client workflows tax deadlines office operations and billing support. Ideal candidate has 4 years in a professional-services office with strong client service and administrative coordination experience. CPA firm experience is preferred not required.
Recruiters Submission: To submit cancel -Firm Administrator / Office Manager - Fry Trowbridge & Associates - JPC-2536 - source
New Job Order Alert
Client job title: Firm Administrator / Office Manager
Location: LaGrange IN
On-site hybrid remote: On-site
Experience: 4
Good fit job titles/keywords for candidates: Firm Administrator Office Manager Practice Administrator Accounting Office Manager Administrative Manager Client Services Manager
# of hires needed: 1