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Firewall Operations Engineer | Secret Clearance
Job Location:
Job Location:
Beltsville, MD - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
6 August 2026 (30+ days ago)
Posted:
Application Deadline:
3 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Network Operations Firewall Operations Engineer
Position Description
Description
This is an opening for a Firewall Engineer to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) program. This program provides transparent interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission. DT provides enterprise architecture design engineering operations and maintenance support services for servers networks firewalls and enterprise applications across the Department.
This is a firewall engineer position providing general Tier 2 monitoring configuration and support to multiple firewalls and perimeter security systems. The position directly supports DoS on-site to provide perimeter security protection to over 80000 customers globally.
This is a hybrid position based out of Beltsville MD with 3 days on-site. Shift is Days (7:00am-3:30pm) Tuesday-Saturday after training. During the 6-8-week training period it will be 5 days on-site Mon-Fri (7:00am-3:30pm).
Your responsibilities will include:
Provides Tier 2 support in the monitoring management and troubleshooting of perimeter devices to include firewalls proxies and mail transport agents.
Required Education & Experience:
Required Clearance
Position Description
Description
This is an opening for a Firewall Engineer to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) program. This program provides transparent interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission. DT provides enterprise architecture design engineering operations and maintenance support services for servers networks firewalls and enterprise applications across the Department.
This is a firewall engineer position providing general Tier 2 monitoring configuration and support to multiple firewalls and perimeter security systems. The position directly supports DoS on-site to provide perimeter security protection to over 80000 customers globally.
This is a hybrid position based out of Beltsville MD with 3 days on-site. Shift is Days (7:00am-3:30pm) Tuesday-Saturday after training. During the 6-8-week training period it will be 5 days on-site Mon-Fri (7:00am-3:30pm).
Your responsibilities will include:
Provides Tier 2 support in the monitoring management and troubleshooting of perimeter devices to include firewalls proxies and mail transport agents.
- Monitor Service Now application for Firewall Operations (FWOPS) incident and service requests.
- Implements firewall rules and policies perform troubleshooting of firewalls (Palo Alto Cloud Palo Alto and FortiGate) CISCO Email Security Appliance (ESA) A10 (load balancer) Proxy platforms URL filtering across platforms and analyzing network traffic captures.
- Escalates issues as required to Tier 3 staff and monitors issues throughout a problems life cycle.
- Performs recurring maintenance activities such as device reboots and software upgrades on all devices underneath the Firewall Operations Team.
- Records and reports on firewall operations utilization and maintenance.
- Collaborate across Bureaus and Agencies to implement and repair network changes as they relate to perimeter security devices.
- Support Diplomatic Security Computer Incident Response Team (CIRT) by implementing block requests for IPs Websites and Email addresses.
- Update architecture diagrams using Visio.
- Monitor and perform health checks on multiple perimeter security devices.
- Draft coordinate and publish outage notifications as required.
- Update shift logs and provide reports to leadership as needed.
- Maintain standard operating procedures (SOP) work instructions and other working documents.
- Attend calls requiring a FWOPS team to attend to include troubleshooting calls.
Required Education & Experience:
- BA degree and 2-4 years of experience may accept additional experience in lieu of degree.
- In Depth experience using Palo Alto Firewalls and Panorama monitoring tools to troubleshoot and configure a Firewall infrastructure. Strong understanding of networking proxy and packet filtering technologies.
- Minimum 3-5 years of IT Customer Support experience (Tier I and/or Tier II).
- First-hand experience with supporting the monitoring and configuration of Firewall/DMZ infrastructure including Network and Application Firewall Packet Filtering technologies (Palo Alto Palo Alto virtual FW (cloud) FortiGate Azure Firewall Cloudflare Cisco Email Security Appliances (ESA) A10 (Load Balancer) and proxy devices.
- CLI experience preferred.
- Experienced in utilizing network monitoring tools such as NeuralStar.
- Experienced with TCP/IP network implementation and troubleshooting.
Required Clearance
- US Citizenship.
- An Interim Secret clearance is required to start work and requires eligibility to obtain a Top-Secret clearance.
Required Experience:
Manager
About Company
Conceras has provided consulting services to Federal Government agencies for over 6 years. Competitively priced and proven performance in IT consulting services
