Fire Alarm Inspector

At Encore Fire Protection we are proud to be the east coasts largest full-service fire protection company serving over 90000 customers from Maine to Louisiana. With a team of over 2200 dedicated employees we provide innovative customized fire suppression fire sprinkler and fire alarm solutions that protect lives and properties every day.

Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth innovation and maintaining a culture that thrives on success and commitment to safety. Our missionTo be the best fire protection company the industry has ever seen.

As a Fire Alarm Inspector at Encore Fire Protection you will play a direct role in making sure the systems that protect our customers are working the way they should. You will test inspect and troubleshoot fire alarm systems so that when they are needed they respond correctly and meet code and customer expectations.

You will spend most of your time at customer sites performing scheduled inspections system checks and responding to issues that need attention. You will work with building owners facility teams contractors and internal colleagues and you will often be the face of Encore Fire Protection at the properties you support.

If you like working with both tools and technology enjoy diagnosing issues and take satisfaction in leaving a system in better shape than you found it this role will fit you well. Join us and contribute to our mission to be the best fire protection company the industry has ever seen.

You are the onewho gets thecall when the panelkeepsbeeping;a device refuses to cooperate or an inspection turns up something that cannot wait. You move between scheduled service system testing troubleshooting and the occasional emergency call keeping customersinformedand systems compliant from start to this role you will:

• Service program test inspect and troubleshoot both basic and complex fire alarm systems.
• Perform routine maintenance and corrective repairs in accordance with NFPA 72 and company standards.
• Identify code deficiencies and provide clear professional recommendations for system improvements.
• Respond to emergency calls as required including participation in nights weekends and on-call rotations.
• Collaborate with contractors building personnel and internal teams to ensure timely and efficient service delivery.
• Document service activities accurately including findings work performed and parts used.
• Maintain clear communication with customers supervisors and office staff regarding status next steps and any concerns.
• Uphold Encores commitment to safety quality and customer satisfaction on every job site.

• High school diploma or GED required with technical or industry related experience preferred
• Valid electrical license in accordance with state specific requirements
• Valid drivers license and willingness to travel within your assigned territory
• Strong understanding of NFPA 72 NEC OSHA regulations and fire alarm system theory
• Hands-on experience working with fire alarm systems from major manufacturers such as Notifier Siemens Edwards Simplex Fire Lite Gamewell FCI and Honeywell
• Excellent troubleshooting and problem-solving skills with the ability to work through issues methodically
• Strong communication skills for interacting with customers contractors and internal teams
• Ability to work independently manage multiple service assignments and prioritize your day
• A professional team-oriented mindset and commitment to customer service excellence

What Makes You Stand Out

• You have three or more years of experience inspecting servicing or repairing fire alarm systems.
• You have NICET certification in water-based systems for inspection testing or layout.
• You have experience supporting both service and small project work not just one or the other.
• You have helped mentor or support apprentices or less experienced technicians in the field.
• You have worked across multiple manufacturers and are comfortable adapting to different panels and devices.
• You are known for clean complete documentation and for keeping customers informed without being prompted.

At Encorewereall about creating a culture where success is celebrated. We recognize that our work makes peoples lives safer and we reward those who contribute to our growth.Hereswhat you can expect:

• Competitive Pay:Hourly rate based on experience with a performance-based bonus opportunity.

• Tuition Assistance:Paid tuition for fire protection-related schooling needed to obtain licensing.

• Purpose-Driven Work Environment:We believe in working smarter not harder.Youllbe part of a culture that values results and we empower our team to focus on impactful work.

• Swag:High-quality company swag and attire (t-shirts hoodies jackets) at least twice a year.

• People-Focused Culture: We know our greatest strength is our people.Thatswhywevebuilt a culture that encourages experimentation learning and improving together.Youllhave the space to share your ideas and help shape a company that is constantly growing.

• Tools for Success:Access to leading-edge web-based productivity tools.

• Health and Wellness:Comprehensive medical dental and vision coverageto keep you and your family healthy.

• Retirement Planning:Participation in our Fidelity 401(k) plan with a company match helping you save for your future.

• Life Insurance:Company-paid life insurance policy of $50000 to give you peace of mind.

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At Encore Fire Protection we protect people and property and that starts with how we treat each other. We are an Equal Opportunity Employer and welcome applicants of all backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity national origin age disability veteran status status as a protected veteran genetic information or any other characteristic protected by applicable federal state or local law. If you need a reasonable accommodation at any point during the application or interview process please let us know at .