Financial Counselor

St. Lukes Health - Patients Medical Center provides inpatient and outpatient medical and surgical services to residents of Pasadena Deer Park La Porte Baytown and Clear Lake. The facility includes 53 medical/surgical beds eight ICU beds and three endoscopy rooms and offers a range of primary and specialized serviceswound care general surgery gastroenterology occupational health heart and vascular womens services diagnostic imaging outpatient rehab services and sleep disorders.

Provides financial counseling services for patients receiving or who have received services at the facility by administering hospital financial assistance programs. Responsible for counseling insured and uninsured patients regarding financial responsibility estimating patient liability supporting pointofservice and predischarge collections and assisting with payment plans in accordance with organizational policies. Responsible for identifying all sources of potential payers including auto-insurance Workers Compensation commercial insurance private insurance third party liability (TPL) governmental insurance etc. Acts as a liaison between patients physicians patient access teams and external agencies. Completes submits and follows up on financial assistance and charity applications maintaining accurate documentation and escalating approvals or exceptions as required.

Required-

Highschool Diploma or GED

Preferred

2 years of experience