Financial Aid Office Assistant

Founded in 1968 to meet the post-secondary and continuing education needs of Cecil County residents Cecil College has been serving the community and shaping its future for more than 50 years. The College is governed by a Board of Trustees appointed by the governor. The Colleges fifth president Dr. Mary Way Bolt reports directly to the Board of Trustees.

Cecil College is centrally located in Marylands most northeastern county just one half mile from Interstate 95. It is easily accessible from Philadelphia and Baltimore as well as from Wilmington Delaware.

With a diverse student population Cecil College enrolls approximately 2500 credit students and 3400 non-credit students. Cecil offers associate degrees certificate programs and non-credit classes. Cecil offers a variety of associate degree and certificate programs.

Through its open admissions policy Cecil College provides learning opportunities for all who have the desire and ability to benefit from its courses and programs regardless of age gender ethnic origin sexual orientation disability or socioeconomic status.

Employees of Cecil College including instructors for online and virtual courses must be residents of Maryland or the contiguous states of Delaware Pennsylvania Virginia West Virginia or the District of Columbia.
Applicants must be currently authorized to work in the US as the College does not offer Visa sponsorships.

The Financial Aid Office Assistant greets and assists students and their families by answering inquiries related to all facets of the financial aid application process and the status of students financial aid records.

• Provides related clerical support to assist in daily operations and departmental efficiency including answering telephones relaying messages scheduling appointments and digital imaging/file creation.
• Assist office staff with tasks as needed especially during peak processing time. Respond to inquiries from enrolled prospective and former students regarding financial aid programs including foundation scholarships MD State and Federal programs and veterans educational benefits.
• Manage mail and log in confidential documents in support of timely processing of aid application. Must maintain confidentiality good judgment and discretion and follow applicable federal state and college regulations and practices.
• Increase financial aid knowledge through on-line and on-campus educational opportunities. Other duties as assigned.

• High school diploma required; associates degree preferred.
• Experience in higher education preferably in financial aid is highly preferred.

• Demonstrated experience working on a team and relating effectively with student staff and the general public in a fast-pasted customer service environment.
• Ability to multi-task and be detailed oriented. Proficiency working with student databases.
• Evidence of strong verbal and written communication skills. Requires an exceptional degree of accuracy and possession of analytic skills.

25 hours per week - Mon/Wed 1pm to 6 pm; Tue/Thur/Fri 11:30am to 4:30pm

Work schedule may vary during critical periods. This position is not eligible for telework.

This position classifies the physical exertion requirements as sedentary work involving lifting no more than 20 pounds at a time and occasionally lifting or carrying articles like docket files ledgers and small tools. Although a sedentary job is defined as one which involves sitting a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office or meeting and training rooms e.g. use of safe work place practices with office equipment avoidance of trips and falls and observance of fire and building safety regulations and traffic signals when driving. Periodic travel between college locations and State meetings.

Cecil College offers part-time employees a wide range of benefits including accrual of sick and safe leave (1 hour of sick and safe leave accrued for every 30 hours worked); opportunity to open a voluntary retirement account with TIAA or Fidelity; employee paid short term disability based on eligibility guidelines; access to the Fitness Center and library and tuition waiver based on eligibility guidelines.

The hourly rate for the position is $16.00/hr.

Position will be posted until filled. Posted on 8/18/2026

Based upon the budgeted hours of a position contribution to the Maryland State Retirement Pension System may be required.

*We are committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. Cecil College will not discriminate against any individual by reason of race color national origin ancestry age religion disability sex sexual orientation gender identity and expression genetic status genetic information veteran status or any other status protected by federal state or local laws.