Financial Aid Counselor, RVU

Financial Aid Counselor RVU

Position Summary

This position is employed by Medforth Global Education (MGE) the unified shared-services organization that supports the academic missions of Rocky Vista University (RVU) and St. Georges University (SGU). MGE provides administrative and operational expertise that enables our universities to remain focused on delivering exceptional educational experiences and advancing student success.

While employed through MGE this role is dedicated primarily to supporting Rocky Vista Universitys Financial Aid Department and serves as an integral member of the higher education community at RVU. The position partners closely with students faculty staff and university leadership to ensure the effective administration of financial aid services that support student access persistence and success. The successful candidate will demonstrate a commitment to service excellence regulatory compliance operational effectiveness and the student-centered values that define both RVU and MGE.

The Financial Aid Counselor provides direct financial aid counseling and support to students enrolled at Rocky Vista University. This role is responsible for guiding students through the entire financial aid lifecyclefrom initial application and loan packaging to enrollment adjustments ongoing financial literacy and repayment preparationensuring compliance with federal and private loan regulations. As part of the student journey the Counselor acts as a trusted advisor to students and families helping them understand eligibility requirements borrowing responsibilities creditworthiness and long-term financial planning. The Counselor plays a pivotal role in debt management credit counseling and private loan counseling equipping students with the tools to make informed borrowing decisions budget effectively and prepare for successful repayment after graduation.

This position reports to the Associate Director Financial Aid.

About Rocky Vista University

Rocky Vista University is a health sciences university dedicated to providing quality healthcare education while inspiring students to serve with compassion integrity and excellence. Through its programs in medicine and health sciences RVU advances healthcare education and prepares future healthcare professionals to make a meaningful impact in their communities.

Essential Functions

Student Counseling & Support

• Provide one-on-one and group counseling sessions regarding federal state and private loan options repayment plans budgeting and financial literacy.
• Deliver presentations at orientations financial aid workshops and other campus events.
• Conduct mandatory loan entrance/exit counseling for students who matriculate graduate or withdraw.
• Serve as a resource for international students (if applicable) assisting with private loan programs scholarships and financial aid compliance requirements.

Loan Processing & Compliance (if applicable)

• Process federal and private loan certifications disbursements adjustments and reconciliation in accordance with DOE and institutional regulations.
• Review FAFSA applications complete verification and resolve discrepancies to ensure aid eligibility.
• Utilize COD NSLDS EDconnect FAA ELM Banner and PowerFAIDS systems for aid processing monitoring and reporting.
• Maintain strong working relationships with private lenders to ensure accurate loan servicing for students.
• Assist with centralized certification of VA benefits on VA Enrollment Manager.

Data Management & Reporting

• Maintain accurate student records in financial aid systems and enterprise databases.
• Prepare and analyze reports related to enrollment scholarships aid disbursements and compliance.
• Monitor enrollment and aid status to ensure timely updates and compliance with institutional policies.
• Provide detailed reporting to internal stakeholders and contribute to compliance audits and program reviews.

Collaboration & Communication

• Partner with internal departments (Registrar Admissions Clinical Education Operations Bursar) to streamline processes and resolve student issues.
• Provide timely updates to leadership regarding student aid processing compliance risks and operational efficiencies.
• Contribute to financial literacy initiatives presentations and outreach programs that promote responsible borrowing and financial wellness.

Other Responsibilities

• Stay current with federal state and institutional financial aid regulations.
• Maintain strict adherence to FERPA and confidentiality standards.

Scholarship & Program Coordination (if applicable)

• Coordinate institutional and external scholarship programs including application processing tracking awarding and reporting.
• Support cost of attendance (COA) surveys and assist with annual COA development and documentation.
• Collaborate with Admissions and Student Services to promote financial literacy and awareness of scholarship opportunities.

Other Duties

• Provide coverage for core functions as needed to ensure uninterrupted service to students.
• Perform other duties and special projects assigned by leadership.

This description is not intended to be position may perform other related duties as required to meet the ongoingneeds of the department/institution.

Knowledge Skills & Abilities

• Strong knowledge of federal state and private loan programs including need analysis packaging and repayment options.
• Familiarity with scholarship management and international student financial aid requirements.
• Proficiency with financial aid systems (Banner PowerFAIDS Jenzabar ELM COD NSLDS EDconnect FAA) and Microsoft Office Suite.
• Excellent oral and written communication skills with the ability to present to diverse audiences.
• Strong organizational and time-management skills; ability to manage multiple priorities and meet deadlines.
• Proven ability to handle sensitive and confidential information appropriately.
• Commitment to diversity equity inclusion and providing student-centered service.

Qualifications

• Bachelors degree required; Masters degree preferred.
• 23 years of professional experience in financial aid banking lending or student services.
• Direct experience with loan processing FAFSA verification disbursements and electronic data transmissions preferred.
• Experience working with scholarships and/or international student financial aid preferred.
• Advanced skills in Microsoft Excel Word PowerPoint and database systems.

Work Environment & Physical Demands

• Office-based environment with frequent use of computers phones and standard office equipment.
• Ability to remain accurate and focused in a fast-paced setting with frequent interruptions.
• Some evening or weekend work may be required during peak cycles.

Hours & Travel

• Standard work week
• Occasional evening/weekend hours during peak enrollment and aid cycles.
• Limited travel as required.
  

The anticipated salary range for the Financial Aid Counselor role in Colorado and Montana is $45500 to $53500 per year and the salary range in Utah is $50000 to $60000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge skills experience location and education of the successful candidate. This information is provided per NYS local law.

We Are

Student Centric:We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe vibrant and welcoming environment.

A Global Community:We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

Accountable:We take responsibility for our actions by being responsive resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

Collaborative:We support and empower one another through open communications cooperation sharing knowledge and taking time to always listen and show we care.

Committed to Excellence:We take pride in our ongoing pursuit for continuous improvement through creativity rigor and best practices to produce meaningful outcomes.

About University Support Services LLC
University Support Services LLC (USS) is an affiliate of St. Georges University (SGU) a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

USS is an equal opportunity employer. As such it is company policy to fill positions with qualified candidates regardless of race color sex (including sexual orientation and gender presentation) age religion ancestry national origin citizenship status pregnancy marital status medical condition genetic information disability status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.