Financial Administrative Specialist
Orlando, FL - USA
Job Summary
This position is located in the Revenue Operations(RO) Payer Relations and Services Rates and Charges Office with the incumbent serving as a Financial Administrative Specialist. The Revenue Operations provide a broad range of business services in support of VA Medical Center operations that include: Accounts Management; Billing; Customer Service; Financial Reporting; Insurance Identification and Verification; and Quality Assurance.
Duties include but are not limited to:
- Develops ways of determining options available to improve various revenue cycle processes ensuring a positive return on investment.
- Address all field questions and provide response to external and internal stakeholders.
- Conducts briefings meetings training and/or other oral presentations regarding one or more of the revenue program components.
- Assist with the development of training material content and associated presentation materials for field training activities.
- Develops documents regarding revenue program aspects which may include: memoranda letters briefings papers position and/or decision papers program evaluations/proposals reimbursement methodology assessments etc.
- Maintains and coordinates the annual update of guides to include the processes and regulatory program aspects on all areas of billing with current industry guidance from multiple sources.
- Establishes and maintains effective work relationships in meeting and dealing with others throughout the organization as well as industry representatives and other Federal agencies.
Promotion Potential: The selectee m
ay be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday - Friday; 40 hours per week; TOD to be set upon selection
Compressed/Flexible: May be available
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Financial Administrative Specialist/PD81035A and PD02207A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
- You must be a U.S. Citizen to apply for this job
- To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/24/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
- For a GS-12 position you must have served 52 weeks at the GS-11.
- For a GS-13 position you must have served 52 weeks at the GS-12.
You may qualify based on your experience and/or education as described below:
- GS-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
- Interprets regulations and provides guidance as it relates to third party billing.
- Prepares correspondence reports memoranda or other written products concerning a wide range of issues surrounding billing and collections activities.
- Provides field assistance on all inquiries related to third party billing and collection activities.
- GS-13 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
- Conduct audits to verify billing was performed correctly.
- Interprets regulations and provides guidance as it relates to third party billing.
- Prepares correspondence reports memoranda or other written products concerning a wide range of issues surrounding billing and collections activities.
- Provides field assistance on all inquiries related to charges new codes old codes with no charges and charge discrepancies.
- Coordinates with training programs data needed related to billing and revenue issues generated from field personnel and the Quality Assurance Database.
There is no educational substitution at these grade levels.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
This job opportunity announcement may be used to fill additional vacancies.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC