Finance Manager, Finance Transformation and Analytics North America Customer Fullfillment

Finance is all about the numbers... unless you work in NACF Finance; here it is knowing the numbers and so much more. Amazon operates the most complex retail fulfillment network in the world delivering billions of packages to hundreds of millions of homes and businesses every year. North American Customer Fulfillment (NACF) Finance provides the cost controllership return-on-investment analysis and financial insight that keep the economics of that network healthy. Come be part of this organization and join a dedicated team committed to operational and financial excellence where you focus on the inputs think like an owner and treat every day as Day One.
This is a perfect role for a finance leader with highly advanced data skills or a data leader with strong ability and genuine interest in finance. You know how to turn large messy datasets into advanced analysis automation and metrics that move the business. You lead through ambiguity you dive deep to find the root cause and you are comfortable when your ideas and mechanisms are tested daily. You will be a senior member of a Hub-and-Spoke analytics team whose mission is to own the outcome of the NACF finance analytics function.


Key job responsibilities
Business Finance Support
- Use solid financial knowledge and business acumen to build financial models and analyses with little guidance draw conclusions and make recommendations that deliver results and drive improvements.
- Serve as an expert in both Finance and Data bridging the gap between finance and data teams and building deep understanding of the cost-of-fulfillment drivers across the NACF network along with the related finance accounting and controllership systems and data.
- Partner with Finance and Operations leaders to develop execute and continuously innovate weekly and monthly financial reviews forecasting and reporting models and communicate the results clearly.

Controllership
- Own the efficiency of financial reporting for a business area identify and solve complex data-integrity issues with stakeholders and insist on the highest standards.
- Identify the need for improved controls to address risk driven by business industry policy and regulatory change and proactively propose control solutions.
- Develop and execute data-analysis processes that are scalable and auditable.

Business Analysis
- Identify and implement opportunities to resolve finance issues and to improve scale automate or simplify finance tools technology and processes across teams and organizations.
- Understand how data flows through our financial platforms know the right data to use for analysis and establish a source of truth.
- Apply AI to raise team productivity and automate financial workflows: use large language models and agentic development tools (for example AWS Kiro Claude Code and similar) to build analyses tooling and automation faster than traditional methods allow.
- Write systems queries and perform data mining and analysis using Excel SQL (required) and Python; find creative solutions using large-scale data-mining tools.
- Solve complex problems that affect company-wide strategic decision-making lead through ambiguity and identify high-priority work to maximize results for key stakeholders.
- Simplify and centralize process improvement and reporting so business partners and customers can take action quickly and enable stakeholders to self-service their data needs.

People
- Take part in hiring and developing activities and mentor new team members.
- Seek value and leverage diverse perspectives.
- Challenge business-partner plans and assumptions when needed.
- Communicate data clearly concisely and unambiguously verbally and in writing and articulate complex finance issues to non-Finance partners.
- Positively contribute to work/life harmony on your team and find creative solutions to close gaps for your team.


A day in the life
No two days in NACF Finance look alike. You will work in a fast-paced high-energy and ever-changing environment alongside Operations Product Tech and Procurement partners. One day you may be building a cost model for a network initiative the next automating a reporting process with an AI-assisted toolchain the next root-causing a data defect that is distorting a leadership metric or mentoring an analyst through their first deep-dive. You move with purpose and speed think like an owner and treat every day as Day One.

About the team
NACF Finance Transformation & Analytics is a centralized Hub-and-Spoke analytics team that supports the North American Customer Fulfillment network. The team is the front door for finance analytics: rationalizing the reporting landscape into one source of truth delivering advanced analytics and deep-dive root-causing and building AI-first automation that lets finance spend less time assembling data and more time answering the hard questions. You will partner with Senior Leaders across Finance Operations Supply Chain Engineering Procurement Accounting and Technology as a trusted financial advocate and business partner.

- 5 years of multiple finance and accounting roles experience
- Bachelors degree in business finance accounting tax economics or a related analytical field

- 6 years of identifying incomplete or inaccurate data identifying the root cause and creating/implementing an escalation plan experience
- 6 years of solving complex business challenges by delivering accurate and timely financial models analysis and recommendations that have a proven impact on business (e.g. financial savings operational improvements or customer benefits) experience
- MBA or CPA
- Knowledge of SQL/ETL
- Experience working with large-scale data mining and reporting tools (examples: SQL MS Access Essbase Cognos) and other financial systems (examples: Oracle SAP Lawson JD Edwards)
- Experience delivering forecasting budgeting and variance analysis and data interpretation of results

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Irving - 95400.00 - 163200.00 USD annually
USA VA Arlington - 95400.00 - 163200.00 USD annually
USA WA Bellevue - 95400.00 - 163200.00 USD annually