Finance Associate
Phoenix, AZ - USA
Job Summary
The onsite Finance Associate in the Sierra Auction business unit plays a critical role in supporting end-to-end financial operations including payment processing collections reporting and customer account management. This position ensures the accurate and timely application of payments resolution of billing discrepancies and maintenance of financial records in support of auction operations.
Serving as a key liaison between customers operations and accounting the Finance Associate delivers a high level of customer service while safeguarding the integrity of financial transactions. The role supports business performance by mitigating financial risk ensuring compliance with tax and regulatory requirements and contributing to accurate daily weekly and monthly sales reporting.
Responsibilities
Generate and distribute accurate invoices to customers in a timely manner
Apply and reconcile payments across multiple payment sources with a high degree of accuracy
Review prior-day payment activity to validate correct application and identify discrepancies
Resolve invoicing issues payment discrepancies and account variances in a timely and professional manner
Proactively manage outstanding receivables by contacting customers to resolve unpaid invoices and secure payment
Negotiate resolution options for unpaid items to support revenue recovery and minimize financial loss
Process refunds and ensure accurate documentation to support audit and compliance requirements
Respond to inbound customer inquiries (phone email and in-person) with professionalism and urgency
Provide clear guidance and resolution on billing payments and account-related concerns
Review and approve customer registrations to ensure accuracy and compliance with company standards
Determine applicable tax liabilities on invoices and ensure required documentation is collected and maintained
Mitigate financial risk by reviewing high-value transactions and identifying potential fraud indicators
Maintain accurate records and supporting documentation for audit readiness and internal controls
Support accurate financial reporting by maintaining up-to-date sales data for daily weekly and monthly reporting
Reconcile merchant accounts and incoming buyer cash receipts to ensure financial accuracy and completeness
Identify and escalate discrepancies to ensure timely resolution
Maintain petty cash and prepare monthly reporting
Complete new supplier set up in accounting systems ensuring accuracy and compliance with internal requirements
Perform other duties as assigned to support business operations and team objectives
Qualifications
Education/ Experience:
- High School Diploma/GED preferred
- 2 retail cash handling experience preferred
Skills and Ability:
- Excellent written and verbal communication skills required; bilingual preferred (English/Spanish)
- Superior attention to detail
- Must possess excellent organizational skills; detail-orientated with ability to quickly switch between tasks
- Microsoft Office skills required including Excel skills; advanced skills preferred
- Familiarity with Arizona Tax laws/paperwork requirements preferred
- Ability to work well in a team environment and independently
- Ability to deal with difficult situations including difficult customers
- Ability to work in a fast-paced environment and multi-task
- Trustworthy honest customer-centric individuals with the desire to work hard to support common goals
- Demonstrate a high degree of accuracy and productivity
- Familiar with and capable of operating standard office equipment (photocopier facsimile machine personal computer adding machine stapler 3-hole punch etc.)
Work Conditions/ Physical Demands:
- This position is performed inside an office/warehouse environment and requires regular physical activity. Essential functions include standing walking bending lifting and carrying materials weighing up to 50 pounds. The role may involve repetitive motions exposure to varying weather conditions and walking in uneven terrain.
- This positions in onsite Monday Friday 7:30am4:00pm.
Travel:
- Travel is not required for this position (0%).
Pay & Benefits:
Compensation is determined by various factors such as location education knowledge skills competencies and experience as well as internal and external equity and organizational needs. Additionally this role is eligible for an annual discretionary bonus.
The salary range for this position is $19.20 to $23 hourly. The posted range reflects our national average range for the job. We may ultimately pay more or less than the published range based on the factors mentioned above. This range may be modified in the future.
At Liquidity Services we provide a comprehensive benefits package that supports our employees well-being and provides growth opportunities and career development. Our offerings include:
- Competitive wages
- Healthcare (medical dental vision prescription drugs FSAs)
- 401(k) plan
- Paid time off (PTO) and holidays
- Paid parental leave
- Life and disability insurance
- Employee Assistance Program (EAP)
- Professional development and tuition assistance
Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.
Liquidity Services is an Equal Opportunity Employer.
Required Experience:
IC
About Company
Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets, with over $15 billion in completed transactions to more than 6 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients ... View more