File Maintenance Supervisor

The File Maintenance Supervisor is responsible for overseeing all pricing signing and file maintenance functions within the store. This position ensures pricing accuracy promotional compliance and execution of company merchandising programs while supporting overall store operations. The File Maintenance Supervisor leads file maintenance associates maintains regulatory compliance and works closely with department managers to ensure customers receive accurate pricing and a positive shopping experience.

• Oversee all store pricing functions to ensure accuracy and compliance with company standards.
• Coordinate and execute weekly price changes promotional updates and system-generated file maintenance activities.
• Ensure shelf tags signs and promotional materials are accurately displayed and maintained.
• Monitor and resolve pricing discrepancies in a timely manner.
• Maintain pricing integrity across all departments.

• Ensure promotional signage is accurate current and properly displayed.
• Coordinate the setup and removal of weekly and seasonal promotional signage.
• Verify ad items special promotions and loyalty program pricing are correctly implemented.
• Support store merchandising initiatives and sales-driving programs.

• Supervise train and develop File Maintenance associates.
• Assign daily tasks and monitor workload completion.
• Promote accountability teamwork and operational excellence.
• Provide coaching and performance feedback to team members.
• Support recruitment onboarding and associate development efforts as needed.

• Ensure compliance with company pricing policies and applicable regulatory requirements.
• Conduct routine audits to verify pricing and signage accuracy.
• Maintain required records reports and documentation.
• Investigate and correct pricing errors and customer concerns.
• Partner with store leadership to address compliance issues promptly.

• Respond professionally to customer inquiries regarding pricing and promotions.
• Resolve pricing concerns quickly and courteously.
• Support store-wide customer service initiatives.
• Promote a positive shopping experience through accurate pricing and communication.

• Partner with department managers to ensure departmental pricing accuracy.
• Coordinate with store leadership on promotional execution and operational priorities.
• Assist with store projects inventory preparation and other operational initiatives as needed.
• Provide support during audits inspections and major promotional events.

• High school diploma or equivalent preferred.
• Previous grocery retail file maintenance pricing or merchandising experience preferred.
• Supervisory or leadership experience preferred.
• Strong attention to detail and organizational skills.
• Proficiency with computer systems and data-entry functions.
• Strong analytical problem-solving and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Ability to stand walk bend reach and climb throughout the workday.
• Frequent lifting and carrying of up to 50 pounds.
• Ability to use computers handheld devices and office equipment.
• Ability to work flexible schedules including evenings weekends and holidays.
• Ability to move throughout the store for audits signage changes and operational support.

• Exceptional attention to detail and accuracy.
• Strong leadership and team development skills.
• Effective planning and organizational abilities.
• Commitment to customer service and operational excellence.
• Ability to troubleshoot issues and implement solutions quickly.
• Dependable self-motivated and results-oriented.