File Clerk

Major duties include but are not limited to:

• Performs duties related to the receipt intake scanning indexing quality control destruction locating and transfer of health and administrative information.
• Responsible for electronically scanning various health information documents and assuring that the scanned documents are associated to the correct patient.
• Receives scans indexes and disposes of non-electronic health and administrative information interfacing with personal computer (PC) applications
• Maintains a daily productivity record of scanning and indexing activities.
• Sorts documents received daily; scans and indexes materials accordingly on a timely basis and within established guidelines; and makes the proper disposition of documents.
• Resolves conflicts with medical documentation clarity quality or completeness including appropriate clinical documentation to ensure timely scanning of medical records into Veteran electronic medical records.
• Maintains confidentiality of all electronic and paper components of the health record; follows appropriate procedures when mailing and destroying health information in paper or electronic format.
• Utilizes a computer to perform all functions related to importing non-VA health record information into the VA electronic health record; completes a wide variety of record keeping correspondence and tracking operations and performs timely filing retrieval and clerical duties associated with the retention maintenance disposition guardianship and control of health records in both terminal digit and alphabetic filing systems.
• Retrieves inactive records using a combination of computer-based patient treatment history and historical record transactions to deduce locations of hard-to-find records.
• Performs other related duties as assigned.

Work Schedule: Monday-Friday 0800-1630
Position Description/PD#: File Clerk/PD93390A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 09/30/2026.

You may qualify based on your experience and/or education as described below:

• General Experience: You must have one year of general experience. Examples of experience would typically include but are not limited to: progressively responsible clerical office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed two (2) years education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business secretarial or technical school junior college college or university. OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of general experience and education. Your total qualifying experience will be calculated as a percentage of the total experience required at the GS-04 grade level; then your amount of education will be determined as a percentage of the total education required for the grade level; then the two percentages will be added together. The total percentage must equal at least 100% to qualify.

Physical Requirements: The work involves considerable walking standing and bending in searching form various files. There is occasional lifting and carrying of such items as record boxes and bulky files.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

IC