Field Technician C (New Orleans, LA)

Essential Functions:

• Provide technical support for each specific program/system (FTI MS ADS-B DCNS WMSS and others) L3Harris supports for the FAA.
• Install repair configure test and complete preventative maintenance on a variety of equipment at the customers remote locations.
• Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area. Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
• Able to read/understand/follow equipment drawings and task orders.
• Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
• Work directly with the NOCC the SAC and the Helpdesk over the phone on resolving issues in the field.
• Maintain tools test equipment parts/electronics truck stock inventory and personal or company vehicle.
• Be proactive and prepared for assigned tasks prior to dispatching.
• Able to work outside regularly scheduled hours (on-call) when/if needed to meet customers needs.
• Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
• Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.
• Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
• Possess and maintains a valid Drivers License and/or local US State REAL ID equivalent and a satisfactory driving record.

Qualifications:

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
• Experience working with fiberCarrier Ethernet Multiplexes DACS Routers/Switches Network topology Frame Relay Fractional T-1 SONET Network Technology ATM Private Line Voice and Data applications.
• Experience with cable connectors and replacements including RJ-11 RJ-45 DB-25 V.35 RS-449BNC and 50 pin Amphenol.
• Experience power testing (AC and DC). Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifiers & fuse panels) backup power supplies (UPSs) and site grounding (single & multiple point).
• Experience with logging into network equipment and circuit testing using a variety of different test equipment/laptop.
• Bell Core Standards
  • (Analog 4wire & 2 wire testing)
  • (Digital DSX1/T1 testing)
  • (Digital DSX3/T3 testing)
  • (Digital Serial RS232/RS530 testing)
  • (Carrier Ethernet RFC testing)
  • (IP interface testing)
• Experience of usage of multiple test equipment: Viavi 5800 JDSU HST3000 DataScout Ameritech AM5XT Digital Oscilloscope Halcyon 704A Anritsu Spectrum Analyzer and other T1/DS3 Test
• sets.
• Experience with performing Preventive Maintanence and Corrective Maintanence on back-up generators.
• Experience with Microsoft and the components of the MS Office Suite.

Preferred Additional Skills:

• Experience with working remotely with Network Operation Control Centers.
• Experience with interfacing/communication directly with customers.
• Excellentcustomer service skills.
• Ability to work in high stress and visibility environment.
• Ability to work independently with little oversight.
• Ability to support customer needs after-hours (on-call).
• Experience with working in a Telco central office environment.