Field Tech Lead

ABOUT US

Davis Technology Management is a successful technology company in the IT staffing Technology Consulting and IT Managed Services sector. Our focus is crafting technical and staffing solutions that empower businesses and foster growth. Our foundation is built on a commitment to our Core Values and a team dedicated to bridging the gap between innovative IT solutions and businesses seeking to navigate the complexities of the digital age.

At the heart of everything we do were dedicated to exceeding expectations and creating RAVING FANS both within our internal team and amongst our clients.

We are seeking a Field Technician Lead with strong hands-on experience in Audio Visual systems low voltage cabling and customer support. This individual will lead field installations guide junior technicians and ensure projects are completed safely on time and to a high standard.

The ideal candidate is both technically skilled and customer-focused capable of troubleshooting complex systems while maintaining professional communication with clients.

• Install configure and support Audio Visual systems including displays projectors conferencing equipment speakers and control systems

• Perform low voltage cabling installation including Cat6 fiber coax speaker wire and control wiring

• Terminate test and certify network and AV cabling

• Mount displays install equipment racks and integrate AV hardware

• Troubleshoot AV networking and signal flow issues in the field

• Lead and coordinate field technicians on installation projects

• Provide guidance and mentorship to junior technicians

• Ensure projects follow installation standards safety requirements and quality expectations

• Coordinate daily field work materials and project timelines

• Serve as the primary on-site contact for clients

• Clearly communicate installation progress and technical issues

• Provide post-installation walkthroughs and basic system training for customers

• Deliver professional service that creates a strong customer experience

• Work with project managers and operations teams to ensure smooth installations

• Review project plans diagrams and scopes before installation

• Identify potential issues early and escalate when necessary

• Document installations updates and service work

• 5 years of experience in field technician roles

• Hands-on experience with Audio Visual systems installation

• Experience installing low voltage cabling (Cat5/6 fiber coax speaker wire)

• Strong troubleshooting skills across AV and basic networking systems

• Experience leading or mentoring technicians on job sites

• Ability to read project drawings wiring diagrams and installation plans

• AV display installation and calibration

• Conference room systems and video conferencing equipment

• Equipment rack building and cable management

• Network cable termination and testing

• Signal flow troubleshooting

• Basic networking knowledge

• AVIXA / CTS certification

• Low Voltage or Structured Cabling certifications

• Experience with Crestron Extron Q-SYS or similar control systems

• OSHA or job-site safety training

• Strong leadership and accountability

• Detail-oriented and organized

• Professional communication with customers

• Ability to work independently in the field

• Problem-solving mindsetField Technician Lead (Audio Visual & Low Voltage)

Required Experience:

Staff IC