Field Support Technician 1st Shift (Onsite)

Date Posted:

Country:

United States of America

Location:

US-SC-NORTH CHARLESTON-5400-CUST 5400 International Blvd INTERNATIONAL (External Site)

Position Role Type:

Onsite

U.S. Citizen U.S. Person or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens U.S. nationals U.S. permanent residents or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of U.S. Person go here. Clearance Type: None/Not Required

Security Clearance Status:

Not Required

At RTX the worlds largest aerospace and defense company 185000 great minds are united by purpose and inspired to make a difference solving the worlds most complex problems. With our three market leading businesses world-class operations and investments in research and development we offer capabilities and opportunity no one else can. Together we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Collins Aerospace is hiring for a Field Service Technician to support our 1st Shift. 1st Shift Hours: 6:00am - 2:30pm.

What You Will Do

• Provides technical support while coordinating activities with aircraft OEMs and airline customers

• Demonstrates behaviors in line with Collins Leadership Behaviors and Values

• Provides support to customers in solving technical problems incurred in the installation or operation of company products; consults with customers regarding pre and post-installation problems; may review customer equipment interface requirements

• May familiarize customers with the maintenance and use of their products and drawings

• Troubleshoots and diagnoses system/equipment interfaces problems during installations

• Performs preventive maintenance modifications and field changes to installed equipment as necessary

• Provides support in the conduct and performance of equipment/system acceptance testing following installation

• Use applicable drawings and tools to troubleshoot problems

• Ensure all necessary documentation is correct and completed for works carried; and all systems are updated and reflect current status against daily work plan (Velocity/CMES WUCs)

• Assists engineering in determining and solving equipment design problems evaluating product performance and conducting field trials

• Travel independently when needed to other locations to work in support of products

• Read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations

• Write reports business correspondence and procedure manuals

• Present information and respond to questions from groups of managers clients customers and the general public

• Define problems collect data establish facts and draw valid conclusions

• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

• This position frequently requires standing walking sitting using hands reaching climbing stooping kneeling crouching crawling talking and hearing as well as vision abilities including close distance color peripheral and depth perception and focus adjustment

• While performing the duties of this position the associate is occasionally exposed to heat cold wet and/or humid conditions as well as outdoor weather conditions

• The associate must occasionally lift and/or move up to 25 pounds

Qualifications You Must Have

• Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience

• Experience with electrical and systems troubleshooting in aerospace of equivalent environment

Qualifications We Prefer

• Experience within the aerospace interiors industry or an equivalent field

What We Offer

Some of our competitive benefits package includes:

• Medical dental and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution including a Lifetime Income Strategy option

• Tuition reimbursement program

• Student Loan Repayment Program

• Life insurance and disability coverage

• Optional coverages you can buy pet insurance home and auto insurance additional life and accident insurancecritical illnessinsurance group legal ID theft protection

• Birth adoption parental leave benefits

• Ovia Health fertility and family planning

• Adoption Assistance

• Autism Benefit

• Employee Assistance Plan including up to 10 free counseling sessions

• Healthy You Incentives wellness rewards program

• Doctor on Demand virtual doctor visits

• Bright Horizons child and elder care services

• Teladoc Medical Experts second opinion program

• And more!

Learn More & Apply Now!

At Collins Aerospace our Interiors team is focused on innovation safety and cost efficiency. But we dont just get people from point A to point B. Were committed to making air travel more comfortable connected and secure. As a leader in aviation interior products and services were helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe were changing the game of aircraft interiors. Are you ready to join our team

Role Type Definition:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees as they are essential to the development of our products.

At Collins the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other -- propel us all higher again and again.

Apply now and be part of the team thats redefining aerospace every day.

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 53100 USD - 100900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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