Field Solutions Manager

ABOUT ORR
ORR Protection is a national leader in fire and life safety delivering intelligent lifecycle-driven solutions that protect people property and business more than 75 yearswevebuilt our reputation by serving organizations in mission-critical environmentswhere performance matters and reliabilityisessential. As a third-generation family-owned company weremaingrounded in strong relationships a commitment to doing the right thing and a deep sense of responsibility to our customers and our ORR supports associates and customers across all 50 states combining nationalexpertisewith a culture rooted in safety respect and you join ORRyourepart of a team dedicated to protecting what matters most while building a career you can be proud of.

Learn more about our company culturehere.

SUMMARY

TheField SolutionsManager supports the Director ofField Solutionsbycoordinatingthe technical development engineering support and execution of fire alarm fire suppression and life safety system projects particularly in complex applications. This position serves as a technical leader within the organization ensuring that engineered solutionscomply withapplicable codes customer specifications and company standards while providing support to sales operations field personnel and customers.

TheField SolutionsManageris responsible forcoordinating system design reviewing technical documentation mentoring technical staffassistingwith complex commissioning activities and ensuring successful project execution from concept through focus onMission Critical and Special Hazards applicationsrequirestheField SolutionsManagertohaveextensive fire protectionexperience inboth areas although Special Hazards tends to bean area that requires more specialty support of this nature.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Technical Leadership& Engineering Support

• Provide technical support for firealarm cleanagent water-based suppression specialhazard and life safety system projects.

• Review and approve engineered system designs drawings calculations and equipment selections.

• Coordinate with designers and CAD personnel during project development.

• Ensure compliance with NFPA IFC IBC UL FM AHJ requirements and manufacturer standards.

• Assistin developing company engineering standards and best practices.

• Serve as a technical resource for complex troubleshooting and system performance issues

• Support permitting and AHJ plan reviewresponses.

Project Support& Sales Support

• Assist Operations with technical questions throughout project execution.

• Support commissioning plans acceptance testing and final inspections.

• Work closely with estimating and business development teams on technically complex opportunities.

• Review customer specifications and develop compliant technical solutions.

• Participate in customer meetings when technical expertise isrequired.

Code Compliance& Quality Assurance

• Ensure compliance with NFPA IFC IBC UL FM AHJ requirements and manufacturer standards.

• Stay current on applicable codes standards and local AHJ requirements.

• Interpret code requirements and communicate impacts to internal teams.

• Review project documentation beforerelease.

• Perform internal design audits.

Training & Mentorship

• Mentor designers project engineers and field technicians.

• Conduct internal technical training sessions.

• Assistin onboarding new engineering personnel.

• Promote professional development andcodeeducation.

Vendor & Manufacturer Coordination

• Maintain relationships with manufacturers and technical representatives.

• Evaluate new products and technologies.

• Coordinatemanufacturertechnical support whenrequired.

Engineering Standards & Continuous Improvement

• Maintain engineering standards and templates.

• Develop standard operating procedures.

• Identifyopportunities to improve engineering efficiency.

• Assistin implementing new software and design tools.

• Recommend process improvements that enhance project quality and profitability.

Other duties may be assigned as business needsrequired

MINIMUM AND PREFERRED QUALIFICATIONS

MinimumQualifications

• 7 years of experience in firealarm fire suppression or life safety systems.

• Experience with engineered fire protection systems.

• Experience supporting field installation and commissioning.

• Working knowledge of fire alarm systems special hazard suppression systems water-based fire protection systems clean agent systems detection technologies smoke control emergency communication systems video fire detection and BDA systems.

• Experience with AutoCAD Bluebeam Microsoft Office Suite hydraulic calculation software battery calculation software and manufacturer configuration software.

Preferred Qualifications

• Associate orBachelors Degree in Engineering Engineering Technology Fire Protection Engineering or equivalent experience.

• Previoussupervisory or technical leadership experience.

• Experience with BESS fire protection systems.

• Experience with Revit.

• NICET Fire Alarm Level III or IV.

• NICET Water-Based Systems certification.

• Manufacturer certifications.

• OSHA 30 certification.

KNOWLEDGESKILLSAND ABILITIES

• Strong technical leadership and decision-making skills.

• Strong critical thinking and problem-solving abilities.

• Effective written and verbal communication skills.

• Strong customer service and interpersonal skills.

• Ability to coordinate projects and work effectively across teams.

• Strong time management and organizational skills.

• High attention to detail.

• Ability to lead mentor andprovidetechnical guidance to others.

WORK ENVIRONMENT

This position is primarily remote and requires travel as needed to support customer and business needs. Travel may include visits to customer sites ORR branch locations project sites industry events and other locations as business needs require.

ONCE YOU JOIN OUR TEAM YOULL ENJOY:

• Working for a company where the associates are viewed as the companys greatest asset.

• Being part of something you can be proud of making a difference in the health and wellness of people and our planet.

• A growing company with a first-class reputation in our respective industries.

• A culture that is funfamily orientedand entrepreneurial.

• A company that offers a focus on work life balance and encouragement to make a big impact.

• A caring group of associates with a commitment to make the communities we work in better for all.

• Excellent benefits including 401(K) health life dental tuition reimbursement andnumerousperkssuch as training and development.

Equal Opportunity Employer / Vet / Disabled