Senior Solutions Engineer Brazil (US Based)

Available Locations:

• Florida Atlanta or Texas
• Fluency in Portuguese is required.
• Monthly travel to Brazil envisaged.

What youll do as a Solutions Engineer

As a Solutions Engineer you will serve as the advanced technical lynchpin through the entire sales cycle orchestrating complex enterprise-grade engagements across both pre- and post-sales phases. You will act as an authoritative trusted advisor and technical customer advocate within Cloudflare working closely with Account Executives Product Management Engineering and Customer Success. Your mission is to find best-fit architectures for high-value prospects guide major enterprises to their time to first value and design custom validation approaches for unvalidated complex scenarios. You will work closely with our Enterprise prospects and customers to educate empower and ensure their success on the Cloudflare platform.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting engineering software development product management customer support and project delivery. Were serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology the adoption of new industry solutions and an aptitude for leveraging AI-powered tools.

Ultimately you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms to a wide range of audiencesfrom systems engineers to C-level executives. You are naturally curious and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers and look forward to helping them realize the full promise of Cloudflare and its ecosystem. On the Solutions Engineering team you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• Technical Validation & Custom Architecture: Define technical success criteria collaboratively with customers and align technical validation activities directly to customer outcomes.
• Technical Strategic Ownership: You will take lead on the technical partnership with your accounts maintaining deep proficiency in Cloudflares portfolio to effectively communicate our strategic value within high-complexity enterprise initiatives.
• Business Generation & Expansion: Run thorough technical discovery and qualification of prospect and customer use cases using solution selling methodologies (e.g. MEDDPICC and BANT). Lead tailored product demonstrations and proofs-of-concept (PoCs) to secure the technical win.
• Enterprise Account Planning & Deal Execution: Actively participate in account planning stakeholder mapping and multi-product roadmap development to expand footprint and drive upsell velocity in enterprise accounts. Maintain a strong presence in opportunity reviews and pipeline management (Salesforce).
• Customer Advisory & Strategic Guidance: Partner with existing clients as a dedicated account advisor providing technical best practices on the implementation of Cloudflare products and strategic guidance on internet security performance and future-proofing architectures.
• Cross-Functional & Ecosystem Collaboration: Develop deep relationships across Sales Product Engineering and Support to coordinate feature requests/escalations and deliver robust ecosystem integrations. Collaborate actively with external channel and alliance partners to expand territory footprint.
• Thought Leadership & Mentorship: Contribute to a high-performance team culture. Share internal content deliver specialized internal demos author training material or blog posts and mentor fellow engineering team members.
• Travel: Willingness to travel 25-50% travel to align face-to-face with high-growth accounts enterprise prospects and regional teams.

Requirements

• Professional Experience & Sales Methodology: Minimum 3 years of experience in a customer-facing sales engineering consulting or systems engineering role within enterprise segments. Knowledge in executing MEDDPICC validation and BANT qualifications.
• Expertise in Internet Technologies: Production-grade expertise across all layers of the OSI Model explicitly covering BGP routing protocols GRE tunneling TCP/UDP transport mechanics authoritative and recursive DNS structures HTTP(S) delivery and SSL/TLS cryptographic handshakes.
• Solutions & Network Architecture: Deep technical knowledge of cloud security and performance portfolios. Proven experience with multi-cloud/hybrid environments (AWS GCP Azure) reverse-proxy topologies SASE/SSE frameworks Zero-Trust network access (ZTNA) secure web gateways (SWG) CASB DLP and L3/L4/L7 DDoS mitigation architectures.
• Programmability & Scripting: Demonstrated proficiency with a scripting or programming language (e.g. Python JavaScript Bash Lua Go) to build custom edge logic utilize RESTful APIs or manage Infrastructure-as-Code (IaC) via tools like the Cloudflare Terraform provider.
• Executive Presence & Relationship Building: Polished communication and high emotional intelligence (EQ) with a proven track record of building long-term trusted-advisor relationships from front-end developers up to senior C-level executives (CIOs CISOs CTOs).
• Project Management & Execution: Strong ownership to manage projects meet deadlines prioritize competing demands and focus on both quality and execution efficiency.
• Artificial Intelligence: Proficient in adoption and utilization of AI tools to leverage and expand role capabilities.

Desired

• Hands-on Building: Youve built full-stack web applications before manipulated databases or experimented with emerging generative AI security architectures.
• Technical Troubleshooting: You are comfortable working with command-line interfaces analyzing HTTP requests/responses via browser web inspectors and understanding the nuances of L3/L4 vs L7 protections.
• Security Deep Dive: Ability to describe web vulnerabilities (such as CSRF XSS and SQLi) in detail and explain how Cloudflares platform mitigates them.
• Regulatory & Security Frameworks: Comprehensive understanding of regulatory compliance and security posture requirements including PCI DSS HIPAA GDPR SOC-2 and FedRAMP.
• Education: An undergraduate or graduate degree in Computer Science Engineering or a related field (Reminder: this is a welcoming environment and alternative paths are valued).

Bonus Points

• Advanced certifications in networking cloud architectures or information security (e.g. Cloudflare certifications CISSP AWS/GCP Solutions Architect).

More About You

• Communication Focus: You naturally lead with strong communication skills focusing on the why and the whole picture. You translate technical concepts into business outcomes for any audience.
• Continuous Growth: You want to be constantly learning new things and sharing those insights back to the broader organization to elevate the collective team capability.

Principled Execution: You focus on the long-term needs of the business and team always acting in Cloudflares best interest with transparency and integrity.

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.