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Field Service Technician (REMOTE)
Job Location:
Job Location:
Oostburg, WI - USA
Hourly Salary:
USD 26 - 36
Hourly Salary:
Posted:
8 September 2026 (2 days ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Field Service Technician
Location: Sheboygan WI
Job Type: Hourly up to 90% travel
Industry: Machinery Manufacturing
Compensation:
About the Company : A trusted provider of automated packaging systems offering full-line turnkey solutions to enhance packaging efficiency. They specialize in user-friendly premade pouch packing machines cost-effective VFFS baggers high-speed vertical baggers and multilane stick packaging machines serving diverse industries such as food products and pharmaceuticals.
About the Role: As a Field Service Technician you will be the face of our company in the field traveling to customer sites to install troubleshoot and maintain high-performance packaging and automation equipment. Your role will combine strong technical know-how with the ability to deliver a premium customer experience that builds long-term trust and relationships.
These roles involve on-site troubleshooting maintenance and installations with a focus on ensuring smooth operations for both existing and prospective customers. You will collaborate with cross-functional teams maintain service documentation and utilize ERP tools to ensure accurate reporting. The ideal candidates will possess both mechanical and electrical expertise and excel in customer service.
What Youll Do:
Who You Are:
Preferred Skills:
Location: Sheboygan WI
Job Type: Hourly up to 90% travel
Industry: Machinery Manufacturing
Compensation:
- Base pay: $26-$36/hour depending on experience.
- In-plan compensation: Additional $15/hour while working with customers.
- Overtime pay: Saturday overtime and regular overtime available.
About the Company : A trusted provider of automated packaging systems offering full-line turnkey solutions to enhance packaging efficiency. They specialize in user-friendly premade pouch packing machines cost-effective VFFS baggers high-speed vertical baggers and multilane stick packaging machines serving diverse industries such as food products and pharmaceuticals.
About the Role: As a Field Service Technician you will be the face of our company in the field traveling to customer sites to install troubleshoot and maintain high-performance packaging and automation equipment. Your role will combine strong technical know-how with the ability to deliver a premium customer experience that builds long-term trust and relationships.
These roles involve on-site troubleshooting maintenance and installations with a focus on ensuring smooth operations for both existing and prospective customers. You will collaborate with cross-functional teams maintain service documentation and utilize ERP tools to ensure accurate reporting. The ideal candidates will possess both mechanical and electrical expertise and excel in customer service.
What Youll Do:
- Install maintain and troubleshoot conveyor systems bagging machines and flow wrappers
- Read and interpret electrical schematics and perform safe wiring of secondary equipment
- Serve as a technical trainer guiding customers or internal staff through proper machine operation and maintenance
- Deliver a personable customer-first experience with each visit making customers feel supported heard and part of the family
- Document service work using internal tools (ERP experience a plus)
- Collaborate with cross-functional teams to resolve customer issues quickly and professionally
Who You Are:
- An experienced Field Service Technician or Industrial Maintenance Technician with direct experience working on conveyors flow wrappers or bagging machines
- Comfortable working in food beverage consumer goods or manufacturing environments
- Have strong electrical troubleshooting skills and can read schematics confidently
- Naturally customer-facing personable confident and capable of building lasting relationships
- A mentor at heart you enjoy teaching others and arent afraid to lead conversations and offer direction
Preferred Skills:
- PLC familiarity
- OSHA/technical certifications
- Experience in high-speed manufacturing or automation environments
- Bilingual (a plus)
Required Experience:
IC
