Field Service Technician, New York

AbouttheRole

Join Precor as a Field Service Technician supporting commercial fitness facilities throughout Long Island and the surrounding areas including Manhattan and the other New York City boroughs.

In this role youll diagnose repair and maintain industry-leading Precor and Peloton Commercial fitness equipment while delivering exceptional service to our customers. Youll work independently in the field troubleshoot technical issues perform preventive maintenance and help keep our customers equipment operating safely and reliably.

If you enjoy solving technical problems working with your hands interacting with customers and spending your day on the road rather than behind a desk this could be a great opportunity for you.

This is a highly mobile field role. You may drive significant distances between service appointments throughout the day and should be comfortable performing physical work for your full shift. Schedules vary based on customer needs but typically begin between 7:009:00 AM and end before 9:00 PM Monday through Friday. Occasional nights weekends holidays and occasional overnight travel may be required.

What Precor Provides:

• Company vehicle including gas and maintenance
• Tools and replacement parts needed to perform repairs
• Uniform allowance and Precor-branded gear
• Training and support to help you succeed in the field

Pay Range: $29.00$31.00 per hour

Responsibilities

• Diagnose troubleshoot repair and maintain Precor and Peloton Commercial fitness equipment.
• Independently identify and resolve electrical mechanical hardware software and network-related issues.
• Perform preventive maintenance inspections adjustments and routine product repairs.
• Complete service calls at commercial fitness facilities and when needed in-home locations.
• Ensure equipment is operating properly and meets quality and performance standards following each service.
• Educate customers on proper equipment use maintenance and basic troubleshooting.
• Deliver a professional responsive customer experience and represent Precor as a product expert and brand ambassador.
• Follow established service processes procedures safety standards and reporting requirements.
• Accurately document service activity repairs and parts usage.
• Maintain appropriate inventory of tools and spare parts in the service vehicle and replenish supplies as needed.
• Keep the company vehicle clean safe and in good working condition.

Qualifications

• Associate degree in Electronics a technical school certificate/diploma in electronics or a related field or equivalent technical training and experience.
• Valid drivers license and an excellent driving record.
• Strong mechanical and electrical troubleshooting skills with the ability to diagnose problems and determine effective solutions.
• Excellent customer service and communication skills with the ability to work effectively with a wide range of customers and personalities.
• Ability to work independently manage multiple service calls and prioritize work in a field environment.
• Strong problem-solving skills and the ability to think on your feet.
• Comfortable using computers and mobile technology to document service activity and track information.
• Strong attention to detail and commitment to maintaining a safe clean and professional work environment.
• Ability to lift up to 70 lbs. with assistance.
• Flexibility to work nights weekends and holidays as needed with occasional overnight travel.

The pay range represents the low and high end of the anticipated pay range for this position based at our Woodinville WA headquarters. The actual pay offered for this position will depend on numerous factors including individual performance business objectives and if the location for the job changes. Our pay is just one component of Precors total rewards strategy that also includes region-specific health and welfare benefits.

As an organization one of our top priorities is to maintain the health and well-being of our employees and their families. To achieve this goal we offer robust and comprehensive benefits including:

• Medical dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to Employee Assistance Program; including access to mental health services
• 401(k) including employer match
• Pet insurance and so much more!

About Precor

Precor is known for developing and manufacturing the most innovative and reliable commercial fitness equipment on the market. With over 40 years of empowering exercisers trainers business owners and operators alike we take pride in offering world-class fitness solutions across over 13000 facilities and 100 countries. We sweat every detail to bring best-in-class product solutions into commercial facilities meeting exercisers wherever they are: at work at school in the gym or on the road.

Precor is an equal opportunity employer and committed to creating an inclusive environment for all our applicants. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. If you would like to request an accommodation regarding the application/interview processor are having difficulty using our website for application purposes please contact: