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Field Service Technician
Job Location:
Job Location:
New York City, NY - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
21 August 2026 (16 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description
The Field Service Dispatcher I will beresponsible for initial and intra-day scheduling. This individual shouldbe detail oriented and be able to function under pressure in a fast pacedenvironment.
Job Responsibilities:
- Managing multitude phone calls emails and messages internally.
- Responsible for the timely/accurate execution of tasks assigned by the Division Manager and Project Managers/Service Managers.
- Initiation of jobs and tasks for field service technicians
- Create work orders for field service technicians
- Review candidates and preform phone interviews
- Dispatching service employees to projects accordingly.
- Ensures all trip assignments are covered every day they are scheduled.
- Debrief technicians at the end of their call
- Actively reviews completed work orders with technicians for accuracy prior to invoicing.
- Maintains knowledge of assigned market to insure we provide the best directions for technicians.
- Identify additional room for improvement in the team by bringing ideas to supervisor for review and implementation
- Customer interaction skills to ensure a high level of customer satisfaction.
- Responsible for the timely/accurate execution of tasks assigned by the Division Manager and Project Managers/Service Managers.
- Ensures that administrative processes for projects are run in compliance with the organizations requirements.
- Assist in billing/filing as needed.
- Provide administrative support to facilitate the planning and coordination of activities for a project maintain files/documents and provide any information needed by the Division Manager and Project Managers/Service Managers.
- Provide basic status reporting to the Division Manager and Project Managers/Service Managers and responds to requests for service/assistance/information to all internal/external customers.
- Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.
Key Competencies:
- Strong detailed mindset and organizational skills
- Strong sense of urgency is a MUST
- Ability to maintain composure in stressful situations
- Strong communication skills
- Basic Microsoft Windows skills
- Experienced with Microsoft Excel
- Excellent verbal and basic writing skills
- Analytical and data entry skills a must
- Pleasant telephone manner
- Strong work ethic with proven dependability
Education and Experience:
- Experience in scheduling and routing a plus
Additional Notes:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
the client wants to hire for the period of Aug 24 2026 till Oct 30 2026 two named technicians that worked previously to TKO on the Atlas project.
the name of the technicians is: Kenneth Javier and Matthew Oriol.
if any of the 2 techs is not available then we can offer the job to the third tech - Benjamin Guiang
Required Experience:
IC
