Field Service Technician- Nashville, TN

Position Description:

Our Field Service Technicians experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for installing updating completing preventative maintenance and other services as needed for infusion pumps in hospitals across the United States while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!

Responsibilities:

Provide ongoing communication and customer support to on-site hospital staff.

Organizing testing and updating medical devices installing and configuring hardware software and network products.

Conduct routine checks and records data from product tests after installation and configuration.

Document and submit daily data while maintaining high standards of product support quality documentation.

Assignment-based schedule with 40 hours commitment per week and overtime as needed.

Complete other duties at the discretion of management.

Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19.

Job Requirements:

Associate degree or equivalent military training programs or equivalent biomedical or technical field service experience. (3-5 years field experience)

Strong computer skills with the ability to troubleshoot project setup technical issues and closeouts remotely within multiple software programs.

Professional business acumen and effective communication skills required.

Self-motivated individual who can work independently or collaboratively within a team required.

Strong time management and organizational skills to ensure on-time completion of project assignments.

An active and unrestricted driver license and a personal vehicle for local work-related assignments are both required.

Ability to sit and stand for long periods of time and lift up to 50 pounds required.

Ability to clear hospital vendor credentialing requirements including providing proof of vaccination status is required.

Must have personal vehicle in good running condition

Beneficial Qualifications:

Background in biomedical networking military or field-based technician roles

Experience working in a technical role within a healthcare environment.

Strong computer skills and comfort with troubleshooting with Microsoft Office applications including Outlook Excel Word and OneNote etc.

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results improve patient outcomes and unleash new opportunities.

Benefits: This position is eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement:A required function of this job requires individuals to enter various healthcare facilities. Thus upon selection individuals must complete healthcare facility credentialing process. To obtain credentials individuals must meet the immunization requirements specified by the facility. Individuals are typically requiredto have completed/up to date: Measles Mumps & Rubella vaccine Varicella (chicken pox) vaccine Negative Tuberculosis (TB) Test Tetanus Diphtheria & Pertussis (Tdap) vaccine Hepatitis B vaccine Influenza vaccine (seasonal) and COVID-19 vaccine primary series (heavily enforced by most facilities some require booster(s)).Please note IQVIA complies withall applicable laws regardingreasonable accommodationsor exemptions for religious medical or other legally protected reasons however our clients requirements may supersede this.

*Please note: Due to the nature of this role it is not eligible for Visa sponsorship.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.