Field Service Technician (mfd) mainly Texas area
Austin, TX - USA
Job Summary
In this role you will be primarily responsible for supporting our key account in Austin Texas while also providing general field service support to additional customers across the U.S.
To ensure timely on-site support for our key account we are looking for candidates who are based in or within reasonable proximity to Austin Texas.
In summary your responsibilities include:
- Install maintain and repair industrial X-ray inspection systems at customer sites
- Perform preventive maintenance troubleshooting and system upgrades
- Provide on-site remote and phone-based technical support to customers
- Conduct customer training and system acceptance testing
- Ensure compliance with safety and quality standards
- Complete service reports and technical documentation accurately
- Collaborate with internal teams to resolve technical issues efficiently
- Willingness to travel extensively (100%)within the U.S. and internationally as required by the role
- High School Diploma or GED required; Associates degree or technical certification in Electrical/Electronics Technology Mechatronics Industrial Maintenance Automation or a related field preferred
- 24 years of hands-on experience in field service equipment maintenance or industrial/automated systems preferably in x-ray or NDT field
- Strong mechanical and electrical troubleshooting skills with the ability to diagnose repair and maintain industrial equipment
- Ability to read and interpret electrical schematics and technical documentation
- Basic knowledge of PLC-controlled systems (Siemens experience is a plus)
- Proficient with Microsoft Office 365 and general computer applications
- Hands-on self-motivated problem solver with the ability to work independently in fast-paced field environments
- Customer-focused team player with strong communication and interpersonal skills
- Reliable adaptable and well-organized with a strong sense of ownership and accountability
- Valid drivers license and clean driving record required
- Willingness and ability totravel up to 100% primarily within the U.S. and occasionally internationally
- Fluent English required; Spanish language skills are a plus
- Career and development opportunities
- An international and team-oriented work environment
- Variety of perspectives due to a wide range of industries and customers
We look forward to getting to know you!
As the world market leader in customized X-ray inspection systems we are aware of the success factor of good teamwork. Team spirit reliability and a sense of responsibility along with curiosity and courage are therefore important points in our daily work in order to passionately design innovative solutions for long-term success.
Required Experience:
IC
About Company
VisiConsult is a developer and manufacturer of X-ray systems with approx. 125 employees, a headquarters near Lübeck, as well as further locations in America and Asia. As a family-owned company, we sell standard and customized systems worldwide in the fields of non-destructive testing, ... View more