Field Service Technician
Job Location:
Livonia, MI - USA
Hourly Salary:
$ 20 - 24
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
A Taste of Who We Are:
Backed by a tireless commitment to high quality innovative culinary offerings and unparalleled client and guest services Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine the industrys source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Our Core Values
Exceptional We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality We are tirelessly committed to providing the highest quality food beverages and service by anticipating our guests needs so they can count on memorable experiences every time.
Collaboration We prioritize working together with a shared vision and effective & transparent communication we unite as one team to achieve remarkable experiences.
Responsibility we hold ourselves accountable to be there for our team and clients to deliver what we say we will when we say we will and check in on progress along the way.
Innovation We are forward-thinkers always looking for new processes technologies and techniques to increase efficiencies and scalability to improve our services.
The Experience Youll Create:
The Field Service Technician will be responsible for transport installation (if applicable) and maintaining equipment replacement parts tools and micro market and office coffee equipment in an organized and structured manner. The Field Service Technician is responsible for in field rebuilding of vending micro market and office coffee equipment.
- Responsible for repairing and installing vending office coffee and micro market equipment to promote continuous operation of the machines.
- Transports equipment installs replacement parts and performs repairs using tools and other vending equipment at various accounts/locations throughout the region using a company vehicle.
- Troubleshoot to restore malfunctioning machine to working order in the field.
- May include swapping failed equipment cleaning preventative maintenance and minor adjusting of the malfunctioning component of the machine.
- Communicate professionally with dispatchers and clients.
- Will run electrical wire and plumbing tubes as needed.
- Responds promptly to customer needs/requests with the goal of ensuring customer satisfaction.
- Supports a service-oriented environment that leads others to improve their service actions.
- Maintains positive and enthusiastic attitude with co-workers and customers.
- Follows through with action when a customer makes a special request or asks questions.
- Continuously seeks to exceed customer expectations and anticipates their needs ahead of time.
- Additional projects and assignments as needed.
Ingredients for Thriving:
- High School Diploma or GED
- Experience repairing vending coffee or small machines.
- Basic knowledge of electrical plumbing refrigeration HVAC or electronics
- Valid clean drivers license (Chauffeurs License may be required MI only)
- Ability to pass Department of Transportation (DOT) physical (MI IN PA and NY only)
Location(s) & Logistics:
- Ability to lift 75100 pounds.
- Perform physical tasks such as standing climbing crouching bending kneeling and twisting.
- Comfortable working and driving in various environments and weather conditions.
Savor the Benefits:
We offer a range of benefits for eligibles team members including:
- Health Coverage Medical Dental and Vision
- Voluntary Life/AD&D Short-Term and Long-Term Disability Critical Illness
- 401(k)
- Paid Time Off
- Wellness Programs
- Additional Perks
To see a summary of current benefits please visit #IND103 #LI-KC1
Required Experience:
IC
About Company
The Great Lakes leader in office food and beverage services. Office micro markets | vending | office coffee & snacks. Food Your Way.