Field Service Technician Licensed Plumber Required
Hyde Park, UT - USA
Job Summary
We are currently seeking a Licensed Plumber (Journeyman or Master Plumber) to support our Massachusetts market. This position is responsible for performing plumbing-related installations modifications repairs and maintenance on Quenchs filtered water systems including bottleless water coolers ice machines sparkling water dispensers coffee brewers and related water treatment equipment.
The Licensed Plumber will ensure all installations and plumbing work comply with Massachusetts plumbing codes permitting requirements and safety regulations. This role serves as a key customer-facing representative of Quench delivering a professional and positive service experience while maintaining the highest standards of workmanship and regulatory compliance.
The Licensed Plumber reports to the Field Service Manager and operates a company vehicle.
- Perform plumbing installations modifications repairs and maintenance on Quench water filtration and dispensing systems.
- Install connect and commission bottleless water coolers ice machines sparkling water dispensers coffee brewers and related water treatment equipment.
- Ensure all plumbing work complies with Massachusetts State Plumbing Code and local jurisdiction requirements.
- Pull permits when required and coordinate inspections with local authorities having jurisdiction.
- Troubleshoot plumbing and equipment issues and perform necessary repairs.
- Inspect water supply drainage and plumbing systems to identify deficiencies and ensure proper operation.
- Routinely replace water filters sanitize water systems replace UV lamps and maintain water lines.
- Visually inspect installations for leaks code violations and equipment malfunctions.
- Read and interpret blueprints specifications work orders and installation instructions.
- Identify plumbing safety and code-related issues and implement corrective actions.
- Perform preventative maintenance and service agreement obligations.
- Accurately document service activities permits inspections and customer interactions using company systems.
- Electronically transfer customer and company information through mobile service applications.
- Maintain compliance with company safety policies customer site requirements and industry best practices.
- Safely operate maintain and inspect company vehicles according to company policies.
- Provide exceptional customer service and maintain professional communication with customers contractors inspectors and internal teams.
- Current Massachusetts Journeyman Plumber License required; Massachusetts Master Plumber License preferred.
- Minimum 2 years of plumbing installation service or repair experience.
- Experience with commercial plumbing systems water treatment equipment beverage equipment or similar service-related work preferred.
- Thorough knowledge of Massachusetts plumbing codes permitting processes and inspection requirements.
- Ability to read and interpret blueprints specifications technical manuals and plumbing schematics.
- Strong troubleshooting and mechanical aptitude.
- Familiarity with hand tools power tools and plumbing testing equipment.
- General computer proficiency required.
- Experience with Microsoft Office and mobile service applications preferred.
- Strong verbal and written communication skills.
- Ability to work independently and efficiently in a fast-paced customer-focused environment.
- Clean driving record and valid drivers license.
- Ability to pass pre-employment screening requirements.
- Must be at least 21 years of age.
- Ability to lift and carry 70 pounds and perform physical activities including bending squatting climbing ladders kneeling and working in confined spaces.
- Ability to travel throughout Massachusetts to support customer installations and service needs.
- Massachusetts Master Plumber License.
- Experience with commercial water filtration point-of-use water coolers ice machines coffee equipment or beverage systems.
- Experience working with plumbing permits inspections and regulatory compliance.
- Customer-facing field service experience.
- OSHA safety training or similar industry certifications.
A typical schedule is Monday through Friday 7:00 a.m. to 4:00 p.m. although hours may vary based on customer needs and project schedules.
Required Experience:
IC
About Company
Quench provides office water solutions with efficient bottleless water coolers. Learn about our cost-effective, eco-friendly water coolers.