Field Service Technician Bellevue, WA

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard Cand Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build and the curious courageous souls we seek to attract.



As a company we constantly challenge whats possible never simply accepting what has always been done. We reframe old problems seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse but our team shares a love of the outdoors and a desire to protect it for future generations.


Role Summary

This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative team-oriented individual capable of working in a dynamic fast-paced environment. While the role is based in a primary location it may require operating remotely or traveling to various locations including the production plant to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required and candidates will be assessed against this spectrum to determine the appropriate level for their expertise.



This is a level-agnostic posting designed to recruit Technician candidates across various seniority levels in the organization; specific level availability fluctuates and is determined by current business needs.


Responsibilities

Perform or assist with assigned vehicle diagnosis repairs installations and inspections whether at a service center or in the field directly at customer homes businesses or other convenient locations.
Identify and explain the Rivian product line EV framework tools and accessories.
Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
Conduct road tests to ensure the quality of repairs.
Manage necessary parts operations including ordering receiving shipping and inventory.
Identify areas of improvement and provide feedback to senior technicians or leadership.
Support service campaigns and containment initiatives.
Ensure that all work and technical notes are properly documented for internal and external use.
Work collaboratively with a team spirit and maintain high-quality work with minimal supervision.
Communicate with a high level of professionalism in customer-facing situations.
Stay current with technical skills and complete required training.
This role may require regular interaction with customers and their families 3rd party affiliates and suppliers within Rivian facilities on mobile service routes or at community outreach events