Field Service Representative
Durham, NC - USA
Department:
Job Summary
Implus Footcare LLC is an industry-leading global consumer packaged goods company with 20 brands in footwear accessories hosiery specialty running outdoor fitness and movement categories. Implus is headquartered in Research Triangle Park in Durham NC with locations in the United States Australia Canada Europe Hong Kong and South Africa. Our brand family includes Balega Harbinger TriggerPoint Perfect Sport-Brella DryGuy SKLZ RockTape Sof Sole Stabil Spenco Yaktrax Apara Airplus Sneaker Balls Sof Comfort Little Hotties Forcefield. From insoles socks and shoe care to fitness equipment and seasonal accessories Implus products are sold in over 80000 retail locations across North America and in over 70 countries worldwide
At Implus we are committed to creating and sustaining an inclusive culture. We encourage & value different perspectives and are seeking a Field Service Representative who shares our commitment to inclusivity and enjoys working collaboratively with colleagues from diverse backgrounds
POSITION SUMMARY:
The Balega Field Service Representative is a motivated self-starter who will lead and execute seasonal go-to-market and service strategies in specified distribution channels within their assigned territory. This role will foster growth excitement and awareness within the community by conducting education promotion social media posts and merchandising tasks for Balega Implus and its products. The Balega Field Service Representative will also establish meaningful and lasting relationships with retailers community partners and consumers to drive sell-through of Balega products and increase market share. This role is ideal for someone who loves being on the road and enjoys connecting with people. Frequent travel to assigned accounts designated consumer events races and weekend activities is an essential function of the position. Remote (Home-Based)- Delaware Baltimore DC area of the MidAtlantic Region
Essential Job Function:
- Support retailers through in-person visits demos working the sales floor and partnering for local expos
- Conduct clear and persuasive product presentations to educate and motivate retail staff and customers
- Engage with community and retail partners to create excitement and brand awareness around Balega (and TriggerPoint / RockTape as appropriate)
- Implement merchandising or promotional activations with product and POP
- Provide support for Balega. TriggerPoint and RockTape through education and product presentations at REI and Scheels
- Represent Balega at local (and select national) events races and expos
- Complete detailed and accurate field activity reports turned in immediately after field visits
- Maintain organization and appearance of field assets and product samples
- Uphold fiscal responsibility by managing travel expenses promotional material and seeds
- Ensure in-field activities align with seasonal go-to-market strategies and sales goals established by the leadership team
- Strategize with Sales Reps to create a service plan to support brand growth in assigned territory
- Collaborate with other members of the Field Service Team to create and implement unique education initiatives and activations
- Be the eyes and ears of the company: collect and relay feedback on Balega products competitor brands and industry trends being seen while visiting accounts and attending events
- Bring your experience ideas and unique perspective to the team to contribute to the continued growth and success of The Field Service Team and Balega
- Provide Social Media content for review and posting by our Social Media Manager through proper networks
- This role requires frequent travel within the MidAtlantic as far south as Richmond VA as far north as Buffalo NY and as far west as Pittsburgh PA based upon assigned account priorities designated consumer events races. It does require working on weekends.
- Up to 60% travel with peaks in Spring and Fall
Minimum Qualifications: Knowledge/Skills/Abilities
- 2-3 years of experience in marketing sales run or outdoor specialty.
- Familiarity with the Balega product line
- Strong time management planning and organizational skills
- Excellent written and verbal communication skills
- Ability to work well independently as well as within a team
- Experience working directly with consumers fitting and selling technical footwear insoles and socks
- Proficient in Microsoft applications including Outlook
- Self-motivated with the desire to show initiative and be proactive
- Location requirement: Remote (Home-Based)- MidAtlantic region
Education & Experience:
A bachelors degree in a related field of study OR 2 years of experience and professional achievements ideally in marketing/sales and/or Run/Outdoor Specialty.
Relevant Working Conditions & Physical Demands:
- Frequent travel (typically 2-3 days per week and weekends).
- Observe/Identify: The ability to observe details at close range (within a few feet of the observer).
- Hearing: Ability to effectively communicate with co-workers customers and vendors.
- Operate: Write type and use the telephone copier and computer systems.
- Stationary position: Must be able to remain in a stationary position 50- 75% of the time.
- Mobility: Occasionally move about inside the office to access file cabinets office machinery attend meetings etc.
- Communicate: Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- Move/Transport: Ability to occasionally move boxes weighing up to 25 lbs. for various needs with or without accommodations Exposed: Standard climate-controlled office setting and Outdoor Events
Implus is an Equal Opportunity/Affirmative Action Employer and committed to creating a diverse and inclusive company culture. All qualified applicants will receive consideration for employment without regard to race color religion/belief sex national origin gender identity sexual orientation age protected veteran status disability status or any other protected status under the law. Individuals needing a reasonable accommodation should contact
Required Experience:
Unclear Seniority