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Field Service Rep

Brains Workgroup


Job Location:

Columbus, OH - USA

Monthly Salary: Not provided by the employer
Posted: 22 August 2026 (12 hours ago)
Application Deadline: 19 November 2026
Vacancies: 1 Vacancy

Job Summary

Field Service Rep (FSR II)

One of our clients medical services company is looking for an enthusiastic Field Service Engineer ( Level II ).

** Must be authorized to work in US for ANY EMPLOYER.
No H1 Visa support
for this position.

This is fully remote position with South GA Territory.
Travel is around 70%.

Permanent position with great benefits.

To be considered immediately please send your resume to

Field Service Engineer

Job Summary
The Field Service Representative II provides advanced technical service and support for companys Patient Monitoring Anesthesia and Ultrasound systems.

This role is responsible for installation inspection repair preventive maintenance and software/network configuration of medical equipment ensuring reliability and customer satisfaction.

The representative serves as the primary on-site technical resource maintaining strong relationships with customers and collaborating closely with regional and national service teams.


What Youll Do
  • Perform installation repair inspection and preventive maintenance of medical systems in hospitals and surgical centers.
  • Configure and maintain system software and networks supporting companysproducts.
  • Provide timely technical support via phone or in person to customers sales and clinical teams.
  • Document all service activities in compliance with company quality and administrative standards.
  • Manage service contracts including renewals quotations and securing new agreements.
  • Maintain all company equipmentloaners test tools spare parts and vehiclein good working order.
  • Support cross-functional partners (Sales Clinical Education Technical Support) on technical matters.
  • Provide backup service coverage outside the assigned region when required.
Requirements:
  • Associate degree in Electronics Biomedical Engineering or equivalent technical discipline.
  • Minimum 2 years of field service or hospital biomedical experience.
  • Strong proficiency in troubleshooting repair and calibration of medical devices.
  • Excellent organizational communication and customer service skills.
  • Independent self-directed work ethic with attention to detail and accountability.
  • Enthusiastic team player with a proactive solution-oriented mindset.
  • Valid drivers license and clean driving record.
Work Environment
Field-based position with regular travel by car or public transportation to hospitals and surgical centers. Must be available for on-call emergency service 24/7 including weekends and holidays and participate in weekend standby rotation. Ability to lift up to 75 lbs. with or without assistance.