Field Service Productivity Coordinator (Non-Tech ProgramProject Management) III

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the worlds technology.

What We Offer

Salary:

Location:

Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

The Field Service Productivity Coordinator is a BBand individual contributor responsible for execution and coordination of Customer Engineering operational support activities that enable service readiness uptime quality compliance and customer commitments. The role operates with moderate autonomy applies established CE processes and BKMs and partners crossfunctionally to maintain operational discipline and KPI performance.

• Execute and coordinate Service Orders RTS TES and parts disposition in alignment with CE and Supply Chain processes.
• Maintain materials tooling and spares readiness; lead weekly parts reviews with Spares Planning and FSO.
• Own operational KPI tracking and reporting (SO cycle time IWN quality materials aging training compliance productivity).
• Analyze trends identify risks and drive standard countermeasures; track corrective actions to closure.
• Support workforce productivity through scheduling coordination timecard accuracy and coverage planning.
• Maintain SOPs BKMs and CE documentation; support onboarding training compliance and competency tracking.
• Conduct quality checks on IWN documentation SO compliance parts handling and ARK verifications.
• Prepare materials and summaries for customer visits audits and operational reviews.
• Own operational administration: IWN updates iCapability Plus approvals SO administration TES workflows parts returns WIP/WDRs/OnDemand billing and install base accuracy.

• Direct impact on service efficiency quality cost and customer satisfaction.
• Interfaces with CE Supply Chain Quality Finance Training and Customers.
• No direct people management; may lead process improvements and crossfunctional actions.

• Experience in field service operations CE support logistics or semiconductor equipment environments.
• Strong organizational skills; ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Proficiency with service management or workflow systems.

• Experience supporting Customer Engineers / Field Service Engineers.
• Knowledge of materials logistics RMAs TES and Service Order workflows.
• Familiarity with Applied Materials CE processes and BKMs.
• Experience with KPI tracking and continuous improvement.

• Operational Execution
• Business Acumen
• DataDriven Problem Solving
• CrossFunctional Collaboration
• Compliance & Quality Discipline

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

The salary offered to a selected candidate will be based on multiple factors including location hire grade job-related knowledge skills experience and with consideration of internal equity of our current team addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.

For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

In addition Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process please contact us via e-mail at or by calling our HR Direct Help Line at option 1 and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.