Field Service Manager Seattle
Job Location:
Seattle, WA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- We are seeking a key contributor to join our team as a full time Field Service Manager in our Seattle market. The Field Service Manager (FSM) will assist the Regional Service Director (RSD) and is responsible for general customer management installations and the capability to provide assistance and guidance to Field Service Technicians (FST).
- Management of a team of Field Service Technicians
- Responsible for the successful training of new staff in the assigned region
- Maintain an exceptional level of customer satisfaction by possessing superior customermanagement skills
- Plumbing drainage and building layout and design competency for carrying out technical sitesurveys and inspections as needed
- Balanced management and dependable submissions of reports paperwork andcorrespondences to the Regional Service Director i.e. emails expenses payroll forms
- Support the Regional Service Director with new hires new personnel appointmentsadministrative tasks and onboarding processes
- Serve as a substitute for other Field Service Managers or act in the capacity of the RegionalService Director when necessary
- Serves as designated manager for all on-call responsibilities in the region
- Vocational technical school diploma/certification preferred
- Experience with the field work associated with water filtration water coolers ice productionequipment coffee and tea dispensing units strongly preferred
- Prior management experience route-based preferred
- Experience working with power tools ladders and aerial work platforms exceeding 6-feet
- OSHA 10-hour certified or be OSHA trained within 3-months of employment
- Superior verbal and written communication skills
- Proficient in Microsoft Office (Excel Word PowerPoint Outlook)
- Fluent use of personal digital assistants (i.e. tablets and smartphones)
- Knowledge of ServiceMax and/or Salesforce a plus
- Valid current drivers license in good standing
- Ability to pass a pre-employment drug screen
- Overnight travel may be required
- Medical Dental Vision which start day one
- 401(k) match of 50% up to 6%
- Life insurance
- Disability
- Unlimited Paid Time Away
- Parental leave
- Additional voluntary benefits
- Career progression opportunities
- Coaching and professional development
Quench offers salary commission benefits and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex sexual orientation race color religion gender national origin ethnicity age disability marital or family status pregnancy military status veteran status genetic information or any other category protected by federal state and local laws. This policy applies to all aspects of the employment relationship including recruitment hiring compensation promotion transfer disciplinary action layoff return from layoff benefits training social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Applicants
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Required Experience:
Manager
About Company
Quench provides office water solutions with efficient bottleless water coolers. Learn about our cost-effective, eco-friendly water coolers.
