Field Service Helper Indianapolis, IN

Join the Fun at Arrow International!

Arrow International is the worlds #1 maker of charitable gaming products from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globeand were growing fast!

Were building a winning culture thats all about teamwork passion and innovation. At Arrow youre not just another employee youre part of a high-performing team thats redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing 401(k) matching great benefits and paid time off including a bonus week every July!

If youre looking for a career thats exciting meaningful and full of opportunity Arrow is the place to be.

Field Service Helper / Floater

Were looking for a dependable Field Service Helper / Floater to support our service technicians and get equipment where it needs to go. Youll spend much of your day on the road towing trailers loaded with machines and equipment to customer locations then helping unload set up and assist the technician on site. If youre comfortable behind the wheel with a trailer and take pride in safe and careful work this is a great fit.

Responsibilities

Safely tow trailers (16ft Enclosed Cargo Trailer) from our warehouse to the install location.

Load secure and unload equipment using a furniture dolly.

Deliver and pick up equipment on schedule and confirm drop-off locations with customers or site contacts

Back up and maneuver trailers in tight spaces including parking lots alleyways and local streets.

Perform pre-trip and post-trip inspections of the truck and trailer (hitch safety chains lights brakes tires and tie-downs)

Assist technicians with installations including moving the machines preparing the work area and cleanup.

Keep tools parts and the service vehicle organized and stocked

Complete delivery paperwork and equipment condition notes accurately

Follow all safety policies including PPE use and DOT regulations

Representing the company professionally with customers on site

Requirements

Valid drivers license with a clean driving record (MVR check required)

Proven experience towing trailers including hitching backing and securing loads

Ability to pass a pre-employment drug screen and background check

Ability to lift 50 lbs regularly and up to 75 lbs with assistance

Reliable punctual and able to work independently as well as part of a team

Basic hand tool knowledge and mechanical aptitude

Must be at least 21years old (insurance requirement)

Preferred Qualifications

CDL or DOT medical card (Class A/B if applicable)

Forklift experience

Prior field service delivery or construction experience

Familiarity with GPS and route-planning apps

Physical Demands & Working Conditions

Extended periods of driving standing bending kneeling and climbing

Frequent lifting pushing and pulling in heat cold rain and dust

Occasional travel overnight stays or on-call hours as needed

Diversity and Inclusion Statement

At Arrow International we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger more innovative and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome supported and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit hire train and promote individuals in all job titles without regard to race color ancestry national origin gender identity or expression sexual orientation marital status religion age results of genetic testing veteran status or physical or mental disabilityexcept where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application participate in the interview process undergo any pre-employment testing or otherwise take part in the employee selection process please contact us at

To ensure a safe and productive work environment all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening which generally consists of a hair drug test and receive an acceptable result as a condition of employment.

Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International and no fees will be paid if the candidate is hired.

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