Field Service Engineer

Tekberry offers a $100 payment for referrals!

Tekberry is looking for a highly qualified and motivated Field Service Engineer to work on-site with our client a top-tier Fortune 1000 electronics company. As a W2 employee you will have access to health benefits.

Key Responsibilities:

• Perform manual and automated calibration adjustments preventative maintenance troubleshooting of Test & Measurement electronic equipment at our Keysight service center or at our customers sites.
• Evaluate test failures distinguishing between hardware & system software to determine if repair or re-alignment is required.
• Perform calibration and adjustment procedures on Keysight and non-Keysight products.
• Install software and firmware upgrades that may include re-image of the customers instrument.
• Utilize strong computer skills including automated Calibration Systems Microsoft Office and other applications.
• Understand and utilize STE TME and PC based calibration software as required.
• Work and adhere to quality standards for ISO 9001 ANSI/NCSL Z540-3 and ISO/IEC 17025 Keysight quality program.
• Assist in maintaining the Calibration teams accreditation through participation in proficiency testing quality measure assurance programs and applicable training.
• Use excellent communication and organizational skills to effectively interface with customers and peers.
• Establish and maintain close communication with customers to ensure optimal performance of customers and Keysight Technologies test equipment assets.
• Ensure compatibility between customer expectation and support provided by Keysight Technologies.
• Work on service assignments with clearly defined objectives

• Must have calibration service experience of all types of Keysight and Non-Keysight Test Equipment to include RF/ Microwave skills to 50 GHz.
• Must be able to work with minimal supervision and interface effectively with fellow team members customers and management while adhering to the highest standards of business ethics.
• Must be knowledgeable of current quality standards for ISO 9001 ANSI/NCSL Z540-3 and ISO/IEC 17025.
• Requires ability and desire to learn system/automated calibration software.
• Ability to calibrate instruments both manually and using automated test procedures.
• Must have calibration service experience of all types of Keysight Test Equipment.
• Experience using automated calibration software platforms (STE TME PC Based etc.) a plus.
• Must have strong verbal and written communication skills to interface with customers and peers.
• Must be flexible and capable to work in a changing priorities environment to meet strict performance metrics.
• Understand project timeline goals and processes and take the lead to complete those requirements.
• Be able to interface and take the lead between the customer and Keysight to solve complex project objectives.
• Excellent troubleshooting and technical skills.
• Candidates must be in local area (Nashua NH) or willing to relocate themselves
• Must have ability to lift 50 lbs.
• Able and willing to work overtime as needed.

• University Degree Technical School or Military PMEL/TMDE -OR- equivalent industry experience of all types of Keysight and Non-Keysight Test Equipment to include RF/ Microwave skills to 50 GHz