Field Service Engineer

Job Description:

Field Service Engineer Mechanical & Electro-Mechanical Systems

Location: Greater Hackensack NJ (Remote/Home-Based)

Join a Company That Helps Shape the Worlds Best Products

At Instron we design manufacture and support the materials testing systems that engineers rely on to develop safer stronger and higher-quality products.

From medical devices and aerospace components to automotive parts consumer electronics and packaging our systems help manufacturers validate the performance of the products people use every day. More than 95% of the worlds largest manufacturers trust Instron to provide the critical testing data that drives innovation and quality.

If you enjoy solving technical problems working independently and building long-term relationships with customers wed like to hear from you.

About the Role

We are seeking a motivated Field Service Engineer to support customers throughout New Jersey. This is a home-based position where youll work independently while receiving the support of an experienced technical team.

Every day is different. One day you may be calibrating precision testing equipment the next installing a new system or troubleshooting a customers critical production issue. Youll become the trusted technical expert our customers depend on to keep their equipment operating at peak performance.

What Youll Do

• Travel to customer facilities to perform:

  • Preventive maintenance

  • Equipment calibration

  • Troubleshooting and repairs

  • Installation and commissioning of new systems

• Diagnose mechanical electrical and software-related issues.

• Provide customers with technical guidance and hands-on training.

• Complete accurate service documentation field reports and expense reports.

• Maintain a high level of professionalism and customer satisfaction during every service visit.

• Follow all company and customer safety procedures.

• Support customers throughout New Jersey with occasional travel to other regions as business needs require.

Travel

• Daily travel throughout New Jersey.

• Routine overnight travel is approximately 10% with occasional additional travel outside the region for training customer support or special projects.

What Were Looking For

Were interested in candidates who enjoy working with sophisticated equipment and have a passion for troubleshooting complex technical systems.

Preferred qualifications include:

• Associates or Bachelors degree in Engineering Technology Electronics Mechanical Engineering Mechatronics or a related technical field.

• Military technical experience or trade school training may be considered in place of a degree.

• Strong mechanical and electrical troubleshooting skills.

• Ability to read electrical schematics and mechanical drawings.

• Comfortable working with Windows-based computers and technical software.

• Excellent organization communication and customer service skills.

• Ability to work independently with minimal supervision.

Experience That Will Set You Apart

• Previous field service experience.

• Preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment.

• Experience with materials testing systems.

• Experience delivering technical training to customers in both hands-on and classroom settings.

• Industrial automation or controls experience.

Why Instron

At Instron youll work for a global technology leader while enjoying the flexibility and independence of a home-based field position. We invest heavily in technical training and professional development giving our engineers the tools they need to succeed throughout their careers.

Youll have the opportunity to support leading companies across industries including aerospace medical devices automotive consumer products pharmaceuticals and higher education helping them ensure the safety and quality of the products used around the world.

If youre looking for a challenging role where your technical expertise directly impacts world-class manufacturers we encourage you to apply.

Compensation Information:

This position has a starting salary range of $38 to $44 per hour. Pay is determined by several factors including a candidates experience relevant skills and qualifications.

ITW is an equal opportunity employer. We value our colleagues unique perspectives experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer ITW is committed to equal employment opportunity and fair treatment for employees beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race color sex gender identity sexual orientation religion national origin age disability protected Veteran status or any other characteristic protected by applicable federal state or local laws.