Field Service Engineer Chicago, IL

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Beckman Coulter Life Sciences one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

At Beckman Coulter Life Sciences we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results. We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists with many of our 3300 global colleagues coming from the laboratory.

Its all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And were just beginning. Working together lets put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job. Increased throughput decreased downtime regular Preventive Maintenance regular upgrades as deemed by Beckman Coulter technical staff. A clear advocate for the customer (internal and external) and a steward for the company.

This position reports to the North Central Service Manager and is part of the North Central District located in Midwest and will be working remotely to cover Chicago and surrounding suburbs of Chicago IL area.

In this role you will have the opportunity to:

• Drive a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a first time fix.

• To manage a customer account in its entirety and when accessing an account determine on where we can add more value by offering other services (i.e. reagents consumables additional or new equipment leads service on nonagreement instruments etc.).

• Opportunity to build and grow strong customer relationships while directly contributing to both individual and district revenue success. And play a key part in driving annual revenue targets supporting field service maintenance agreement growth through monthly recurring billing and partnering with Sales via lead generation initiatives. Achieve visibility and accountability with an expected yearoveryear growth target of 810%.

The essential requirements of the job include:

• High School Diploma or GED with 3 years Field Service experience OR Associates degree in mechanical or electrical engineering biological or life science or a similar discipline or equivalent military experience
• Experience using standard test equipment to troubleshoot and service instrumentation
• Excellent customer communication skills with the ability to clearly convey information and build strong relationships

Travel Motor Vehicle Record & Physical/Environment Requirements:

• This position requires travel up to 50% driving (occasional flying) which may potentially include overnight stays to cover the region
• Ability to lift 50 pounds
• Must have a valid drivers license with an acceptable driving record

It would be a plus if you also possess previous experience in:

• Bachelors degree in a scientific discipline
• Repair field service experience in related field / industry
• Highly computer literate (Microsoft Office Suite PowerBI Sales Force ServiceMax)

Beckman Coulter Life Sciences a Danaher operating company offers a broad array of comprehensive competitive benefit programs that enhance our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

AtBeckman Coulter Life Scienceswe believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working forBeckman Coulter Life Sciencescan provide.

The hourly range for this role is $29.00 - $39.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for sales incentive pay.

We offer a comprehensive benefits package including paid time off medical/dental/vision insurance and a 401(k) plan to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remain in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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