Field Server Break Fix Technician

Nesco Resource is seeking a Server Break Fix Engineer in the greater Ashburn VA and Manassas VA area.

Experience with Dell Server Break Fix is a must.
Hands on Server Part Swap is a must

Ashburn site

• Sunday - Wednesday;2pm to 12 midnight

Manassas site.

• Wednesday - Saturday;2pm to 12 midnight

Pay: $28-30/hr 10% shift differential

Job Description
Analyzes diagnoses and troubleshoots hardware/server storage array printer and tape library issues with focus on responsiveness; provides issue resolution.
Maintains inventory and documentation of activity.
Escalates more complex issues to 2nd level.
Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment.
Familiarity with desktop support and deployment
Provide project support as well as on-call support for incoming tickets

Required Skills
Tech should have some server break fix background on Dell/Client and IBM X86 servers and should be able to describe troubleshooting process on those platforms. Oracle server experience a plus.
Tech needs to be organized in keeping parts inventory in place.
Tech should have experience in call tracking platforms.

Desired Skills
Troubleshooting skills on hardware and the ability to verbalize the steps in that process
Desktop skills including Win 10 migration imaging and troubleshooting

Required Years of Experience
3-5 years of practical experience in Break fix at a minimum

Nesco Resource offers a comprehensive benefits package for our associates which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical Vision Dental 401K and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. com171