Field Engineer
Atlanta, GA - USA
Job Summary
Job ID: 26-14846
Pay Range: $18-$28/hour. Employee benefits include but are not limited to health insurance (medical dental vision) 401(k) plan and paid sick leave (depending on work location).
Key Responsibilities:
- Provides service and customer support during field visits or dispatches.
- Diagnoses errors or technical problems and determines proper solutions.
- Produces timely and detailed service reports.
- Documents processes.
- Collects and analyzes performance data to provide technical assistance.
- Ties workflow to schedule
- Accurately documents solutions related to complex issues
- Creates workaround procedures when standard procedures have failed and ensures issues are resolved
- Troubleshoots and develops technical solutions related to software and setup errors for field engineers technicians and customers
- Builds positive relationships with customers
- Ability to use a ladder
- Accurately documents solutions related to complex issues
- Creates workaround procedures when standard procedures have failed and ensures issues are resolved
- Troubleshoots and develops technical solutions related to software and setup errors for field engineers technicians and customers
- Builds positive relationships with customers
- Ability to use a ladder
Key Requirements and Technology Experience:
- Ability to deinstall/install IT equipment quickly and safely Ability to follow instructions and work independently Experience in large IMAC moves on a tight time frame Ability to follow test script to verify installation is correct Flexibility to work overnight shift if necessary
Our client is a leadingAirlines organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position please apply online for immediateconsideration.
Pyramid Consulting Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to racecolourreligion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
If you are a person with disability needing assistance with the application or at any point in the hiring process please contact us at
#DOLRequired Experience:
IC
About Company
Drive business growth with Pyramid Consulting’s workforce and technology solutions. We deliver IT services and global talent strategies that scale across industries.