FFC Operations Support Supervisor

Schedule

Monday- Friday - Days

Essential Functions:
Drives compliance with daily safety requirements and builds/sustains a culture of safety among subordinates and peers
Keeps track of key performance indicators across functions including administrative support inventory and quality assurance
Supports FFC services and complies with policies and procedures
Assists FFC with physical inventory interacting with various IT corporate and warehouse management systems to investigate and fix complex and technical issues
Participates closely in inventory system testing activities and integration which requires in-depth knowledge of the various systems
Creates reports that provide the FFC with visibility to inventory issues
Research issues related to daily weekly monthly or yearly inventory reports for FFC
Develops monthly reports showing inspection and audit performance and improvement opportunities.
Audits for customer fulfillment orders and store replenishment orders
Evaluates and recommends alternative auditing procedures for continuous improvement
Interprets and supports quality policies and implements guidelines to ensure compliance with quality standards and documents
Adheres to quality processes identifying issues and gaps in current processes or documents
Performs delivery management overseeing load planning and allocation
Reports quality metrics to leadership
Develops new methods to resolve identified issues
Troubleshoots and manages emergency situations assessing best solution and utilizing most effective and efficient resources
Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems reporting discrepancies and/or unsafe conditions recommending and implementing corrective actions
Leads efforts driving administrative inventory and quality core tasks and supports training education and upskilling as needed
Communicates effectively with associates regarding business objectives or current issues
Monitors individual and team productivity and drive continuous productivity improvement through process enhancements and one on one coaching
Approves off standard hours for associates ensuring accurate accounting of performance for team
Sets goals and communicates clear expectations for associates providing timely and constructive feedback
Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable
Works with associates to build a work environment of engagement and inclusion
Participates in the process of hiring talented individuals for the team submitting requisitions interviewing and partnering with HR in the hiring process
Trains new hires and existing employees on processes and procedures as applicable
Discusses and resolves conflicts between associates
Sponsors and leads associates through change
Responds to incidents or injuries and ensures first aid response takes place as needed
Collaborates with the other FFC teams to ensure consistent processes and expectations

Minimum Requirements:
Bachelors degree - Supply Chain Management Transportation Industrial Engineering Business or related field OR 4 years of experience in distribution center/warehouse operations or related area
Basic math and reading comprehension skills
Basic computer skills including working knowledge of Microsoft Office
Proven record of complying with safety requirements
Experience building a culture of safety among subordinates and peers

Preferences:
Leadership experience with direct report responsibility
Experience mentoring and coaching others
Experience monitoring the work of others to ensure quality
Experience managing resources time and budgets
Experience working with and communicating to leadership all levels of the organization
Previous leadership roles in other Lowes supply chain facilities or leadership roles in Corporate-led initiatives
Experience with software applications such as Microsoft Office and/or a Warehouse Management System
Bi-lingual skills if applicable to the facility

Starting rate of pay may vary based on factors including but not limited to position offered location education training and/or experience. For information regarding our benefit programs and eligibility please visit

Associate Benefits (

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates tailored for many different lifestyles. Our benefits range from health vision and dental insurance to paid vacation tuition assistance and parental and family-building benefits. Plus we offer learning and development opportunities to help our associates grow their skills and achieve their goals.

• Health Dental and Vision insurance

• Life and Disability insurance

• Paid time off based on role tenure and locality including vacation holidays sick and volunteer time

• Flexible spending and health savings accounts

• 401(k) Retirement account with company match

• Employee Assistance Program with concierge work/life services and no-cost counseling for all kinds of needs

• Education support programs including tuition assistance and trade skills scholarships

• Business Travel Accident insurance

• Maternity and Parental leave

• Adoption assistance

• Lowes Associate Discount and broad discount platform

• Other discretionary benefits (based on eligibility) include annual bonuses enrollment in Lowes Employee Stock Purchase Plan and/or deferred compensation plan and grant awards

About Lowes

Lowes Companies Inc. (NYSE: LOW) is a FORTUNE100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowes employs approximately 300000 associates and operates over 1750 home improvement stores 540branches and 120distribution centers. Based in Mooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.