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FC Instructional Designer

Chewy


Job Location:

Mount Juliet, TN - USA

Hourly Salary: USD 36 - 54
Posted: 2 October 2026 (Yesterday)
Application Deadline: 30 December 2026
Vacancies: 1 Vacancy

Job Summary

Job Description:

Chewy is seeking a Fulfillment Center Instructional Designer to join our Fulfillment Learning & Development team! This role is responsible for designing developing implementing and maintaining learning solutions that support team member and leader development operational excellence and key business initiatives across the Fulfillment Network. The Instructional Designer partners with business leaders and subject matter experts to create engaging scalable learning experiences through instructor-led training eLearning video job aids and other performance support tools. Frequent independent judgment project ownership and collaboration are essential to driving learning outcomes that align with Chewys Operating Principles and Fulfillment Center standards!

What Youll Do:

  • Design team member and leader development programs in a variety of presentation methods and applications to appeal to adult learning styles.
  • Conductsneedsanalysis planning manages the design development and execution of manager training programs. Assesses andreportsresults.
  • Ensure effective impact of our learning solutions by gathering feedback from participants
  • Ensure learning solutions are as engaging as possible
  • Partner with key collaborators to deliver customized learning solutions as appropriate
  • Help ensure consistent learning methodologies are designed and scaled across our geographically dispersed workforce
  • Facilitate training programs to support development of lead manager and specialty team roles in Fulfillment Center operations.
  • Build training plans and curriculumroad-mapsanddetermineproject breakthroughs forecasts completion dates;identifyproject risks and issues devise contingency plans to mitigate risks informs management of accomplishments plans and deliver project summaries
  • Leverage instructional design and content development tools to create high-quality learning experiences including eLearning authoring tools video production and editing software animation tools graphic design applications learning management systems and emerging learning technologies.
  • Benchmark standard processes and emerging trends to make recommendations on curriculum design developmenttoolsand technologies
  • Consult with business units to assess learningneedsincludingscope;identifyand proposeappropriate deliverymethods for new and existing training programs.
  • Proficient in deploying learning content withinan LMSLearning Management System.

What Youll Need:

  • Minimum of a bachelors degree in a related field
  • Three (3)yearsof experience in developing and managing trainingrequired
  • Experience creating instructor-led training (ILT) virtual instructor-led training (vILT) web-based training (WBT) eLearning job aids and performance support resources
  • Strong project management skills with the ability to manage multiple priorities timelines and Team Members.
  • Proven ability to lead coach and influence cross-functional teams and business partners.
  • Strong interpersonal communication and consulting skills with the ability to build relationships at all levels of the organization
  • Professional appearance and demeanor
  • Demonstrated ability to translate business needs into critical initiatives and drive them to successful outcomes
  • Knowledge of adult learning principles instructional design methodologies and talent development standards.
  • Strong proficiency with Microsoft Office Suite LMS platforms eLearning authoring tools and multimedia technologies used to design develop and deliver engaging learning experiences.
  • Ability to be flexible to business needs and adjust/compromise plans as needed
  • Position may require travel

Bonus:

  • Masters degree in Arts/Sciences(MA/MS) Human ResourcesTrainingor related field preferred
  • Certifications in leadership and executive coaching and facilitation of development programs (DDI preferred) leadership assessments Change Management (Proscipreferred)and/or OD are all strongly preferred
  • Previousexperience in warehousing and/or other high-volume service-oriented industry

The hourly range for this role is $36.29 - $54.32.
  • We offer the following benefits for our team members:
    • 20% Discount
    • Medical Dental Vision FSA and HSA (eligibility on the 1st of the month following date of hire)
    • Life and Disability Insurance
    • 401(k) with company matching
    • Wellness benefits through Wellbeing @Chewy
    • Employee Assistance Program (EAP)
    • Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year
    • Subsidized child adult and pet backup care through
    • Discounts on many items through the LifeMart Discount platform
    • The option to sign up for Payactivs Earned Wage Access program and access a portion of the money youve already earned before your regular payday!
    • High volume and specialty positions are eligible for wage increases starting after 3-months of service
    • Referral Bonuses - $500 per referral

We offer different types of insurance such as medical/Rx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10% off pet insurance and 20% off at .


Non-exempt hourly team members accrue paid time off (PTO) and are eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.


Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact .


To access Chewys California CPRA Job Applicant Privacy Policy please click here.


Required Experience:

IC


About Company

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Shop Chewy for the best pet supplies ranging from pet food, toys and treats to litter, aquariums, and pet supplements plus so much more! If you have a pet-or soon will-you've come to the right place. Shop for all of your pet needs at Chewy's online pet store. FREE shipping on orders $ ... View more

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